Data center field technician

We are seeking a dynamic and motivated Data Center Field Technician to join our team and support the installation, maintenance, and troubleshooting of telecommunications and data center systems. This role offers an exciting opportunity to work on cutting-edge network infrastructure, ensuring optimal performance and reliability. As a vital part of our field service team, you will be responsible for delivering exceptional customer service while executing technical tasks with precision and professionalism. Your expertise will help maintain the integrity of critical data center operations, contributing to seamless communication and connectivity for our clients., * Install, configure, and maintain fiber optic systems, structured cabling, and network wiring including Cat5 and Cat6 cables.

• Perform fiber splicing, cable termination, and cable management to ensure high-quality connections.
• Troubleshoot equipment issues using diagnostic tools such as ohmmeters, telecommunications testing equipment, and network analyzers.
• Conduct site inspections using schematics, technical diagrams, and CCTV systems to verify proper setup and operation.
• Support the installation of Ethernet networks, Cisco routers, VoIP systems, and other telecommunication equipment.
• Test radio frequency (RF) signals and perform telecommunications testing to diagnose network or system faults.
• Provide exceptional customer service by communicating clearly with clients regarding system status, troubleshooting steps, and maintenance procedures.

• Strong knowledge of computer networking concepts including LAN/WAN architecture, Ethernet protocols, and network cabling standards.
• Experience with fiber optic systems installation, splicing, and testing procedures.
• Proficiency in the use of diagnostic tools such as ohmmeters, multimeters, and telecommunications testers.
• Familiarity with structured cabling installation (Cat5/Cat6), low-voltage electrical wiring, and equipment termination techniques.
• Ability to read schematics, technical diagrams, and electrical blueprints related to telecommunication systems.
• Hands-on experience with telephony systems, Cisco routers, VoIP technology, and radio frequency (RF) testing.
• Knowledge of electrical safety standards including NEC (National Electrical Code) guidelines for low-voltage electrical wiring.
• Strong problem-solving skills with the ability to troubleshoot equipment issues efficiently in a fast-paced environment.
• Excellent customer service skills with a professional approach to client interactions during installations or repairs.
• Ability to operate hand tools, telecommunication testing equipment, and computer hardware effectively.