Configuration Specialist

The Pharmacy Configuration Specialist supports clinical operations and contributes to the department’s success through configuration, maintenance, and ongoing optimization of pharmacy systems. This role focuses on building and updating system content, maintaining accuracy of configurations, and supports safe, efficient workflows across specialty pharmacy clinical programs. This individual will ensure that system configurations are consistent, impactful on patient care and operations, and adequately tested prior to deployment. The Pharmacy Configuration Specialist works cross-functionally to implement efficiency improvements while maximizing outcomes and enhancing communication around system functions and configurations. Under the supervision of the Director of Clinical Services and with guidance from the Pharmacy Systems Coordinator, this individual will execute configuration tasks, test configurations prior to deployment, document configuration updates, and collaborate with cross-functional partners to ensure system configurations align with operational, clinical, and other contractual requirements., System Configuration & Maintenance

· Configure and maintain pharmacy system content based on defined clinical, operational, and contractual requirements

· Support configuration of new products, therapies, and programs, including system build, validation, and testing

· Perform routine and ad-hoc updates to drug, disease, and program configurations per established standards and as delegated

· Update system-generated triggers and workflows under guidance from senior clinical leadership

· Collaborate with business development to ensure program configurations related to contractual requirements and enhanced service programs operate as intended

Content & Documentation Support

· Assist with maintaining repositories for drug/disease information content, ICD10/disease crosswalks, and clinical questions

· Help in creating and updating configuration-related documentation and job aids

· Participate in ongoing reviews of clinical programs to ensure alignment with approved policies and procedures

· Update provider enrollment forms and pharmacy website upon new medications or formulation/dosing updates identified

Testing & Quality Support

· Collaborate with software development and internal customers to implement and launch new system functions based on clinical and operational requirements

· Utilize development ticketing/tracking system to document system change/enhancement requests

· Identify opportunities for increasing user configurability to improve the ease and efficiency of configuration updates in the long-term, · Complete system testing for updates, enhancements, and new builds prior to release

· Identify configuration gaps, inconsistencies, or errors and escalate to the appropriate stakeholders for awareness and timely resolution

· Assist in troubleshooting issues related to configuration or system behaviors

Additional Duties

· Participate in staff meetings, conference calls, and other meetings as needed

· Engage as a member of the Clinical Review Committee and leverage system configuration expertise to identify opportunities for continuous quality improvement with cross-functional committee members

· Other duties as assigned

Do you have a valid Pharmacy Technician License license?, Do you have a valid Pharmacy Technician Certification certification?, Do you have experience in Productivity software?, Pharmacy Technician Certification preferred.

Experience Requirements:

· 2-4 years of specialty pharmacy experience preferred.

· 1-2 years of experience configuring specialty pharmacy systems for programs preferred.

· Familiarity with the organization’s proprietary system is preferred., Strong communication skills

Works well in team environment

Excellent organizational skills

Proven time management skills

Job Title: Pharmacy Configuration Specialist Reports To: Director of Clinical Services

Status: Full Time, Non-Exempt Department: Clinical

Salary / Pay

Range: Location: Dallas, TX or Remote

Excellent Microsoft Office skills

Strong decision-making skills

Strong critical thinking skills

Proven ability to prioritize and multi-task, Results oriented

Self-directed

Sense of urgency

Detail oriented; catches errors early

Process-focused and methodical

Ethical; respects confidentiality

2.72.7 out of 5 stars 9330 Lyndon B Johnson Fwy, Dallas, TX 75243 Hybrid work $45,000 a year - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, § Fast-paced environment.

§ Requires normal vision (corrected) both close and distant.

§ Requires normal hearing levels (corrected).

§ Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.

§ Uses office equipment and machinery effectively.

§ Requires normal finger dexterity for keyboarding.

§ Works effectively with frequent interruptions.

§ Lifting requirements of 15 lbs. occasionally.

§ Minimal travel <5%.

Pay: $45,000.00 per year, * 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance