Systems Engineer - Windows Driver Debugging

Debug, triage, and resolve system-level Windows driver issues across firmware, OS, and hardware boundaries

Own end-to-end investigation of complex bugs, including root-cause analysis and resolution planning

Handle a steady bug load (target ~5 issues per week), balancing urgency and long-term system stability

Perform Windows driver debugging using kernel debuggers, crash dumps, and trace analysis

Partner closely with firmware engineers, system architects, silicon partners, and hardware teams to resolve cross-stack issues

Contribute to automation and tooling improvements, including validation of AI-assisted debugging outputs

Coordinate issue triage, escalation, and resolution across internal and external partners

Work hands-on with onsite lab hardware and internal Microsoft debugging and validation tools

What Success Looks Like

Quickly ramping and independently resolving Windows driver and system-level issues

Comfortable owning complex bugs that span firmware, drivers, OS, and hardware

Trusted technical partner to firmware, hardware, and system teams

Strong prioritization skills and sound technical judgment in post-launch environments

Consistent delivery of high-quality fixes that improve system stability and reliability

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We are seeking experienced Systems Engineers to support increased post-launch workload focused on Windows driver debugging and system-level issue resolution. These roles are net-new openings intended to provide immediate impact by accelerating bug triage, stabilization, and cross-team coordination.

This is a high-impact, hands-on role requiring deep Windows expertise, strong debugging instincts, and the ability to operate independently in a complex system environment. Full onsite presence is required due to secure source code access, confidential hardware, and lab-based debugging needs., 6+ years of professional experience designing, developing, and debugging system-level software

Bachelor’s degree in Computer Science, Electrical / Electronic / Automation Engineering, or related field

Strong C/C++ design and coding skills in low-level or system software environments

Deep experience with Windows drivers and system-level debugging

Proven ability to debug Windows driver and OS-level issues, including kernel-mode scenarios

Experience triaging and resolving production or post-launch issues (target ~5 bugs/week)

Demonstrated ability to debug across firmware, drivers, OS, and hardware interactions

Experience working cross-functionally with firmware, hardware, silicon partners, and system teams

Strong judgment and ownership when prioritizing, diagnosing, and resolving complex issues Experience with any of:

Windows Kernel or Windows Internals

Windows Drivers (WDF, KMDF, UMDF)

Firmware or UEFI development

Experience analyzing memory crash dumps, ETL traces, or kernel logs

Familiarity with automation or CI/CD pipelines in system or driver environments

Exposure to AI-assisted debugging tools (e.g., memory dump analysis), with the ability to critically validate results

Background in firmware or electrical engineering managing Windows drivers

Insight Global