Enterprise Program Manager - Project Lead - Interim Assistant IT

• Contract-to-hire placement of a senior IT leader to serve as second-in-command of the STO IT Division, with intent to convert to a full-time state position upon successful completion of the contract period.
• This role will oversee IT operations in coordination with the IT Operations Manager, who will report to this position and manage daily operations; oversee managed-service and shared-services vendor relationships; and support the agency’s cybersecurity and compliance programs in a regulated financial environment.

Role and Responsibilities Our client, the State of South Carolina - STO, is looking for Enterprise Program Manager. Work schedule is Onsite in Columbia, SC. Candidate must be a CURRENT SC resident.

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.

• Serve as primary operations liaison to statewide shared-services providers. Participate in the agency’s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.

• Support access control reviews, audits, and policy compliance.
• Oversee enterprise system integrations with the State’s SAP environment, financial institutions, and third-party systems.
• Track contract renewals, assist with procurement and budget monitoring, annual audit and reporting, and contribute to long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.
• Highly effective written and verbal communication; proven ability to build and foster a team-oriented environment; sound judgment and discretion with sensitive information; ability to prioritize work to meet deadlines; availability for occasional after-hours work. Candidates must be able to pass a background and credit check prior to start.
• Physical requirements: Must be able to lift and carry equipment weighing up to 50 pounds, and to bend, reach, and work under desks and in equipment areas as needed for hardware support.

• 6+ years of progressive IT experience managing complex information technology functions.
• 3+ years of full-time supervisory experience in an IT environment.
• Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

Preferred Skills & Certification

• IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management.
• Experience working within shared [1] services models in state government.
• Project management experience.
• Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer)
• IT procurement, contract management, and budget experience.

Certification:

• CISSP
• CISM
• CompTIA Security+
• ITIL
• PMP