IT Technician Level I

• Installs, maintains, and troubleshoots all assigned computer hardware and related equipment.

• Addresses and resolves routine user issues including unlocking accounts and resetting passwords.

• Provides initial end user computer hardware and software support.

• Ensures proper installation and configuration of all assigned equipment.

• Ensures proper installation and configuration of all casino software products.

• Assists with the installation and cabling of new voice and data connections and related equipment.

• Performs regular inspections and routine maintenance for data rooms including data switches, connections, and related equipment.

• Assists with upgrades, new system builds, and workstation maintenance.

• Ensures all IT equipment meets Casino standards.

• Assists in maintaining inventory of IT equipment and related media.

• Repairs and services all equipment as needed.

• High School Diploma or GED equivalent is required. Associate’s degree in Computer Science or related training in a technology related discipline preferred.
• At least one year of experience in an MIS environment for a company of comparable size and MIS needs.
• Demonstrated ability to troubleshoot computer software and hardware issues, setup, network, and maintain POS systems.
• Additional education or related experience may substitute for the minimum requirements of the position.

PHYSICAL REQUIREMENTS:

• standing or sitting for prolonged periods of time
• use of hand eye coordination
• use of eye sight; finger dexterity
• lifting, bending, carrying, stooping, walking, pushing or moving supplies, materials or equipment weighing up to 50 pounds
• concentrate in loud and busy situations
• perform work in confined or elevated spaces, * RESPONSIBLE GAMING
• BLOOD BORNE PATHOGENS
• SEXUAL HARRASSMENT
• Customer Service
• TITLE 31 SARC

Position starts at $31.04/hr and increases to $32.72/hr at the successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.