IT Support Specialist

Our client is seeking an experienced IT Support Specialist to join their Manufacturing team. This role provides help desk support for IT hardware, software, network, and operating system problems by answering questions from users and performing troubleshooting inquiries. You will test, deploy, and install hardware/software, identify threats to information security, and collect/process forms for setting up users for remote access and applications., * Maintain filing system for IT manuals, infrastructure map and software documentation, licenses, warrantees, contracts, etc.

• Assist in the training of all staff in hardware and software usage and policies.
• Assist in the establishment of computer usage policies and enforcement.
• Backup and maintain company data.
• Manage information network and user permissions.
• Maintain inventory and maintenance of workstations, laptops, servers, and peripheral devices.
• Maintain telephone system (VOIP).
• Ensure system security and integrity.
• Perform R&D as needed.

• 2 years’ minimum experience in Help Desk Support.
• Basic understanding of PC Hardware, software, and connectivity components.
• Strong knowledge of computer operating systems.
• Solid customer service experience.
• Strong written and verbal communication skills are required.
• Employment experience and/or equivalent education in network infrastructure and Microsoft environments, including Windows Operating Systems, Office, Active Directory, SQL Server and Exchange.
• Ability to lift and carry 35 lbs.

• Health Insurance
• Dental Insurance
• 401(k) Plan + Match up to 4%!
• Health Savings Account
• Employee Referral Program
• Paid Time Off
• Vacation

Pay: $25 per hour

Schedule: Monday - Friday; 1st Shift, * 401(k) matching

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance