System Administrator - Endpoint Management & Infrastructure

The ideal candidate will have a well-rounded systems administration background with experience supporting Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, Windows Server, VMware, Active Directory, and Microsoft 365 environments. Experience with macOS administration and Jamf is highly desirable.

This role requires a proactive, resourceful IT professional who can independently troubleshoot complex technical issues, manage competing priorities, and contribute to infrastructure projects with minimal supervision. The selected candidate will join a small, collaborative IT team responsible for maintaining secure, reliable, and efficient technology services across the organization.

Key Responsibilities

· Administer, maintain, and troubleshoot enterprise Windows Server environments, including physical, virtual, and cloud-hosted infrastructure.

· Manage enterprise endpoint management solutions, including Microsoft Configuration Manager (SCCM/MECM),

· Microsoft Intune, and Windows Autopilot.

· Perform vulnerability management, security remediation, operating system patching, and software updates across servers and endpoint devices.

· Support Microsoft 365, Azure, and Active Directory environments, including Exchange Online, user and group management, Group Policy, multifactor authentication (MFA), permissions, and security policies.

· Administer and maintain VMware virtualization environments, including virtual machines and associated infrastructure.

· Manage endpoint deployment processes, including device imaging, application packaging, software distribution, device enrollment, configuration profiles, and compliance policies.

· Support Windows and macOS environments, including administration and troubleshooting of Apple devices through Jamf.

· Install, configure, upgrade, maintain, and decommission server applications, infrastructure platforms, and management tools.

· Perform server maintenance, system upgrades, patch validation, and remediation activities to maintain system availability, security, and performance.

· Support backup and recovery processes, disaster recovery initiatives, and business continuity efforts.

· Utilize PowerShell, Python, and Power Automate to develop, modify, troubleshoot, and maintain administrative scripts and automated workflows.

· Monitor system health, identify potential issues, and proactively implement improvements to infrastructure reliability and security.

· Manage endpoint security configurations, device compliance, BitLocker encryption, and security baselines.

· Serve as an escalation resource for Tier 1 and Tier 2 technical support issues, including complex end-user troubleshooting and executive/VIP support.

· Independently investigate, manage, and resolve incidents and service requests using ServiceNow.

· Collaborate with internal IT teams, technical stakeholders, and vendors on infrastructure projects, technology deployments, and system improvements.

· Maintain technical documentation, including system configurations, deployment procedures, troubleshooting guides, and operational processes.

· Participate in occasional after-hours maintenance, server updates, infrastructure projects, and scheduled weekend support as needed.

· Bachelor’s degree in Computer Science, Information Technology, Engineering, or a closely related field and at least three (3) years of professional systems administration experience; an equivalent combination of education, technical training, and relevant experience will also be considered.

· Hands-on experience administering Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune in an enterprise environment.

· Experience with endpoint management, device deployment, application packaging, operating system updates, and patch management.

· Strong working knowledge of Windows Server administration, Active Directory, Group Policy, and Microsoft 365.

· Experience administering and troubleshooting VMware virtualized environments.

· Experience with vulnerability management, security remediation, system maintenance, and endpoint security.

· Experience supporting enterprise IT infrastructure, including server upgrades, backups, recovery processes, and system troubleshooting.

· Working knowledge of PowerShell scripting and automation, including the ability to understand, modify, and troubleshoot existing scripts.

· Experience troubleshooting complex technical issues and resolving escalated service requests.

· Strong analytical, troubleshooting, organizational, and problem-solving skills.

· Excellent verbal communication, interpersonal, and customer service skills.

· Ability to work independently, prioritize competing technical demands, and collaborate effectively within a small IT team.

· Willingness and ability to provide occasional after-hours or weekend support for scheduled maintenance and critical infrastructure needs.

Preferred Qualifications

· Five (5) or more years of professional systems administration experience.

· Experience administering macOS environments and managing Apple devices through Jamf.

· Experience with Microsoft Azure, hybrid cloud infrastructure, and co-managed endpoint environments.

· Experience with Windows Autopilot, device enrollment, configuration profiles, compliance policies, and endpoint security baselines.

· Familiarity with Python and Microsoft Power Automate for scripting, reporting, and workflow automation.

· Experience supporting Microsoft Exchange Online, OneDrive, identity management, and Microsoft 365 security configurations.

· Experience with operating system deployment, imaging task sequences, driver management, BIOS configuration, and BitLocker.

· Experience supporting enterprise backup, disaster recovery, and business continuity solutions.

· Experience using ServiceNow or similar IT service management platforms.

· Previous experience supporting higher education, public sector, or other complex enterprise IT environments.

· Relevant technical certifications in Microsoft Azure, Intune, VMware, Jamf, PowerShell, cybersecurity, or ITIL., * How many years of professional experience do you have administering and supporting enterprise IT infrastructure, including Windows Server, Active Directory, Microsoft 365, and VMware?

• Do you have hands-on experience administering Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune for endpoint management, software deployment, patching, and device compliance?
• How many years of hands-on experience do you have performing vulnerability remediation, server patching, system upgrades, and security maintenance in an enterprise environment?
• Do you have experience administering macOS devices using Jamf and utilizing PowerShell, Python, or Power Automate for systems administration and automation?
• Are you willing to work primarily onsite in Dallas, TX 75241, at $35/hour W2 on a contract assignment with potential conversion to a full-time position at approximately $70,000 annually?

Experience:

• Windows Server, Active Directory, M365 & VMware: 3 years (Required)

Engagement Type: Contract through early January 2027, with Potential Contract to Hire

Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM, 40 hours per week. Occasional evening or weekend support may be required, with schedule adjustments to remain within 40 hours.

Work Authorization: Must be authorized to work in the United States on a full-time, ongoing basis without the need for employer sponsorship now or in the future.

Background Requirement: Must pass a standard criminal background check upon hire.

Pay Rate: $35.00/Hr W2 Depending On Experience

Potential Conversion Salary: Approximately $70,000 annually, if converted to a full-time employee., Pay: From $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

GTS Technology Solutions is seeking an experienced System Administrator to support our higher education customer in Dallas, TX. This position will provide hands-on administration, maintenance, and support of enterprise IT infrastructure, with a strong emphasis on endpoint management, vulnerability remediation, server administration, and Microsoft technologies.