IT Support Specialist

Power Monitors, Inc.
Mount Crawford, VA, United States
8 days ago
Apply on www.indeed.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$48,000.0 - $65,000.0
Working hours
Regular working hours
Job source

Tech stack

Active Directory Dynamic Host Configuration Protocol Linux Domain Name System (DNS) IP Addressing Networking Basics Network Connections Windows Desktop Wi-Fi Technology Microsoft InTune SAP MDG User Administration

Job description

You’ll be the first point of contact for technology support across our engineering, production and office staff.

Requirements

  • Experience providing help desk or desktop support (Tier 1/2)
  • Familiarity with Windows and Mac; some Linux exposure is a plus
  • Comfortable setting up and troubleshooting PCs, printers, phones and network connectivity
  • Basic networking knowledge (IP addressing, DHCP, DNS, Wi-Fi)
  • Clear communication and patience working with non-technical users
  • Ability to juggle multiple requests and prioritize effectively
  • Ability to learn and apply new technology quickly and efficiently

Candidates with the following skills will be given preference

  • Active Directory / user account management
  • Experience with MDM tools (Mosyle, Intune, or similar)
  • Familiarity with MFA, security keys, and following security/compliance procedures (e.g., SOCÂ 2)
  • Experience imaging and deploying workstations
  • CompTIA A+, Network+, or similar certification

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com
Prepare application

Good distractions

Loading talks and stories from around this role…