ISP Network Operations Engineer

Eccom Network (USA), Inc.
Los Angeles, CA, United States
22 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$70,000.0 - $90,000.0
Working hours
Regular working hours
Languages
English

Tech stack

Border Gateway Protocol Wavelength-Division Multiplexing Multi-protocol Systems Network Architecture Network Planning and Design Routing Open Shortest Path First (OSPF) Computer Network Operations System Availability Information Technology Cisco

Job description

  • Responsible for day-to-day operations and maintenance of customer ISP networks, ensuring high availability and stability.
  • Interface with customers to handle network faults, cutovers, and emergency changes to ensure uninterrupted services.
  • Configure and optimize core routers, switches, and optical transmission equipment to maintain performance and security.
  • Participate in the design, optimization, and troubleshooting of routing protocols, especially BGP, OSPF, and routing policies.
  • Support network expansion, migration, and upgrade cutovers; prepare change plans and post-implementation reports.
  • Provide Tier 2/3 technical support, collaborating with vendors and customer teams to resolve critical network issues.

Requirements

  • Bachelor’s degree or above in Computer Science, Telecommunications, Network Engineering, or related fields.
  • Cisco CCNA / CCNP certification (or equivalent technical proficiency).
  • Strong knowledge of routing protocols (BGP, OSPF, IS-IS, etc.) and routing policy optimization.
  • Familiarity with optical transmission products (DWDM/OTN/transport networks) and related maintenance.
  • Hands-on cutover (network migration) experience, able to independently manage complex changes and emergencies.
  • Proficient in English with strong communication and technical documentation skills.
  • High sense of responsibility; ability to adapt to 24/7 operations support and incident response., * Cisco CCNP or equivalent advanced certification.
  • Experience in large-scale service provider / ISP network operations.
  • Knowledge of MPLS, VXLAN, and SDN technologies.
  • Experience with cross-regional network architectures and international link optimization.

Benefits & conditions

  • Salary Range: $70,000 - $90,000 per year (commensurate with experience).
  • Health, dental, and vision insurance; 401K retirement plan.
  • Paid vacation, statutory holidays, and overtime allowance.
  • Training and certification support (Cisco, Juniper, etc.).

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