Network Engineer, Operations (NOC)

• 2 years in a network operations environment in support of customer networks OR
• 2 years in a technical support role interacting with contacts via phone and ticketing system AND
• Hands-on experience with live production Cisco or Juniper network devices
• Administer and configure Cisco and Juniper routers/switches, implement firmware changes, perform hardware maintenance, and software upgrades.
• Experience working with layer three routing protocols
• Troubleshoot router/network performance problems on a live production network
• Troubleshoot circuit problems for commercially lit services and self-lit dark fiber services
• Prepare announcements for maintenance activities or network outages
• Understanding of network security, secure configuration of network devices, and the use of network devices to secure networks of computing systems, including configuring and maintaining ACLs, knowledge of firewalls, and intrusion detection systems.
• Experience with installing, upgrading, and securing network equipment and services

PREFERRED EDUCATION AND/OR EXPERIENCE:

• Cisco CCNP or JNCIA-SP certification
• Direct experience in network configuration, management, and operations
• Experience with optical transmission systems such as DWDM
• Experience working and designing advanced routing protocols such as BGP.
• Working knowledge of MPLS-SR and L2VPNs
• Experience in a university and/or research environment