Information Systems Specialist

The Information Systems Specialist plays a key role in strengthening, integrating, and maximizing the district’s information systems, data, and processes. This position works collaboratively across schools and departments to align systems with district needs, improve efficiency and consistency, and ensure technology and data are used effectively across the organization. The ideal candidate is a systems thinker who can see the big picture, identify opportunities for improvement, connect people, processes, and systems, and help lead collaborative solutions that strengthen district operations and improve the experience of staff, students, and families. Information Systems Specialists work as a collaborative, cross-trained team, sharing knowledge and expertise to support district priorities, ensure continuity of operations, and continually improve how systems and processes work together across the organization. RESPONSIBILITIES

• Administer, configure, maintain, and troubleshoot assigned district information systems and applications.
• Support district processes involving student information, enrollment, scheduling, grading, records, human resources, finance, payroll, reporting, and other operational areas.
• Maintain data accuracy, integrity, access, and security within assigned systems.
• Create and maintain reports, queries, data extracts, and other information resources.
• Support system integrations and data exchanges between district applications.
• Assist with district, state, and federal data collection and reporting requirements.
• Participate in system implementations, upgrades, testing, and configuration changes.
• Identify and recommend improvements to system processes, workflows, and data practices.
• Provide system support, training, and guidance to district staff.
• Develop and maintain procedures, documentation, and training resources.
• Collaborate with staff, vendors, and Technology team members to troubleshoot and resolve system issues.
• Manage help desk tickets and escalate support requests as needed to ensure timely and appropriate resolution.
• Cross-train on critical systems and processes to provide backup coverage and continuity of operations.
• Support Information Services projects and priorities as assigned by the Director of Information Services.
• Perform other duties as assigned.

Required:

• High school diploma or equivalent.
• Minimum of two years of experience supporting information systems, applications, data, reporting, or related technology.
• Strong troubleshooting, problem-solving, organizational, and customer service skills.
• Ability to learn and support multiple information systems and processes.
• Ability to work accurately with detailed and confidential information.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work both independently and collaboratively.

• Willingness to cross-train, share knowledge, and provide backup support across team responsibilities. Preferred:

• Degree or additional education in information systems, technology, data management, business systems, education, or a related field.
• Experience working in a school district or educational environment.
• Experience supporting Human Resources Information Systems (HRIS); additional experience supporting Student Information Systems (SIS) is considered an asset.
• Experience with reporting, queries, databases, integrations, or data exchanges.
• Experience with system configuration, implementation, testing, or upgrades.
• Experience providing system training and developing user documentation.
• Experience supporting state or federal reporting requirements., The position requires collaboration with district staff, departments, vendors, and other Technology team members, as well as the ability to respond to changing priorities, deadlines, and operational needs.

Equity is one of District 281 core values and is essential to our goal of putting children first to ensure college and career readiness. A diverse workforce fuels innovation and allows us to better understand, communicate with, and educate our students. District 281 will not deny anyone the opportunity for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability, or status with regard to public assistance.