Manager IT Engineering

• Provides leadership, technical direction, and development for the Network Engineering team responsible for enterprise routing, switching, wireless, load balancing, internet connectivity, WAN, SD-WAN, and related infrastructure services.
• Develops and executes network strategies, roadmaps, standards, and engineering practices to support organizational growth, reliability, and digital transformation initiatives.
• Balances operational stability with technology innovation by evaluating emerging technologies and recommending appropriate solutions.
• Partners with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design, review, and approve integrated technology solutions.
• Ensures network designs support high availability, disaster recovery, business continuity, and regulatory requirements.
• Oversees operational performance, service availability, capacity planning, monitoring, maintenance, and lifecycle management activities.
• Establishes and monitors performance metrics, service level objectives, and operational KPIs.
• Leads major incident response activities and root cause analysis efforts while driving continuous improvement initiatives.
• Ensures effective change management practices are followed to minimize risk and service disruption.
• Coordinates engineering resources, project timelines, budgets, vendor activities, and stakeholder communications.
• Provides status reporting, risk identification, mitigation planning, and executive communications regarding project and operational activities.
• Establishes performance expectations, career development plans, and succession strategies.
• Supports recruitment, hiring, onboarding, performance management, and employee engagement initiatives.
• Promotes a culture of technical excellence, accountability, knowledge sharing, and continuous learning. Ensures adherence to applicable organizational policies, industry standards, and healthcare regulations.

Bachelor’s Degree in Information Technology or related field

Certifications

One or more of the following preferred:

• Cisco CCNP/CCDP or equivalent
• F5 Professional Certification

Work Experience

• 8+ years of progressive experience in network engineering, infrastructure engineering, or related technical disciplines.
• 3+ years of leadership, supervisory, or team lead experience.
• Experience supporting large-scale enterprise network environments with multiple locations and mission-critical systems.
• Experience leading infrastructure projects and cross-functional technical initiatives.
• Healthcare industry experience preferred.

Knowledge, Skills, and Abilities

Technical Knowledge

• Strong knowledge of LAN, WAN, WLAN, data center, cloud, and internet technologies.
• Understanding of network monitoring, automation, Infrastructure as Code, and observability tools.
• Familiarity with enterprise load balancing, DNS, DHCP, and IP address management solutions.

Leadership and Business Skills

• Demonstrated ability to lead highly technical teams while remaining engaged in engineering and architectural decision-making.
• Strong stakeholder management and executive communication skills.
• Strong project management, budgeting, vendor management, and strategic planning capabilities.
• Strong analytical, troubleshooting, and root cause analysis skills., * Experience supporting healthcare, hospital, or highly regulated environments.
• Experience with large-scale wireless, campus, data center, or hybrid cloud architectures.
• Experience supporting environments with 24x7 operational requirements.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including, * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate’s job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Provides overall operational and strategic direction for the Information Technology (IT) solution development team and designated projects including coordinating and managing individuals in activities related to the solution development, implementation and repair of information systems.