It Support Specialist

Cisco WebEx Prioritization Microsoft Teams Customer Service Active Directory Account Management, Support, Troubleshooting, Customer service, Windows 10, Desktop, Active directory, Help desk

Top Skills Details

Support,Troubleshooting,Customer service,Windows 10

Additional Skills & Qualifications

• Experience working in an IT call center or service desk environment to effectively manage call volume and ticket prioritization.

• Knowledge of Active Directory, including account management, password resets, and navigation across organizational units.

• Experience with device support, including iOS setup, troubleshooting, and deployment of mobile devices.

• Familiarity with video conferencing tools such as Microsoft Teams, Cisco WebEx, and Cisco Presence solutions for end-user support.

• Experience using ticketing systems such as ServiceNow to track, document, and manage service requests., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Microsoft Windows 10 Full Stack Development Call Center Experience Business Transformation End-User Training And Support Troubleshooting (Problem Solving) $37,440 - $45,760 / yr Posted yesterday

This role is STARs-friendly: Skilled Through Alternative Routes.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.