IT Support Specialist

• Troubleshoot hardware, software, network, and mobile device issues
• Support Windows environments, Active Directory, and enterprise applications
• Manage and resolve tickets through a ticketing system such as ServiceNow
• Assist users with VPN, Wi-Fi, and connectivity issues
• Provide support via phone, remote tools, and occasional hands-on assistance

• Help Desk, Service Desk, or IT Support experience
• Knowledge of Active Directory and Windows support
• Experience with ticketing systems (ServiceNow preferred)
• Basic networking knowledge (VPN, Wi-Fi, connectivity troubleshooting)
• Strong communication and customer service skills, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Communication Issue Tracking Customer Service Active Directory Technical Issues Help Desk Support Business Valuation Full Stack Development Business Transformation Hardware Troubleshooting Virtual Private Networks (VPN) Troubleshooting (Problem Solving) $37,440 - $45,760 / yr Posted yesterday

This role is STARs-friendly: Skilled Through Alternative Routes.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.