Technical/IT support

Excelon Solutions
Weehawken Township, NJ, United States
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$95,000 - $100,000
Working hours
Regular working hours
Job source

Tech stack

CA Workload Automation Ae Microsoft Azure Business Software Unix Cloud Computing Databases Knowledge Management PostgreSQL Azure Active Directory SQL Databases Wintel Scripting
+1 more
Appdynamics

Requirements

  • Experience: At least 5-7 years of experience in a production support role, preferably with some experience as a technical lead or senior SME for business applications, facing off to senior business and IT stakeholders
  • Technical Skills: Strong knowledge of scripting, tooling, UNIX, Wintel, and databases. Experience with scheduling tools like Autosys and automation tools such as AppDynamics and IP Center.
  • Financial Market Knowledge: Securities Market knowledge a must have to support our application and data for use with trading desk services and business operations teams a plus for this Job Role.
  • Cloud Knowledge: Familiarity with cloud platforms, particularly Azure, and related services such as AAD, ADF, ADO, ADB, ADLS, Cosmos, and Postgres SQL DB is a plus.
  • Problem-Solving: A natural ability to solve complex issues with strong analytical and synthesizing skills.
  • Communication: Excellent communication skills, both written and verbal, capable of explaining complex technical issues to senior business stakeholders.
  • ITIL Framework: Familiarity with ITIL processes for incident, request, problem management, change and release activities, as well as knowledge management.
  • Team Collaboration: Very good communication and collaboration skills, being a good team player, and the ability to multitask, * Production support : 5 years (Required)
  • scripting, tooling, UNIX, Wintel, and databases: 1 year (Required)
  • scheduling tools : 1 year (Required)
  • Financial Market Knowledge: 1 year (Required)
  • Cloud Knowledge: 1 year (Required)
  • Problem-Solving: 1 year (Required)
  • ITIL Framework: 1 year (Required)

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