MS Dev

Roles & Responsibilities * Able to work in agile delivery model & stakeholder management.

• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.
• Deployment Support of the CRM solution

Microsoft Dynamics, Microsoft Dynamics CRM, Consulting, Canvas, Web Client Plug-ins, JavaScript, Customer Relationship Management (CRM), Data Modeling, Application Programming Interface (API), Microsoft C# (C Sharp), Relevant Experience (Yrs) IT Professional with career reflecting strong qualifications with hands-on Implementation/Consulting & Development in Dynamics CRM Online (Preferable) Technical/Functional Skills * Development & design expertise in Dynamics CRM technical like Dataverse, Power Platform tools like power automate/canvas & model driven apps o Ability to develop plugins, JS, power automate flows o Configure CRM components o Ability to model in CRM Data based on requirements o Integrations using Power Automate and Connectors, APIs - Previous experience on Workflow tools esp. Power Automate or custom API development

• Microsoft C# skills to develop CRM custom extensions/Plugins
• Worked in Solution deployments, ALM and CRM Solutions, Security design
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Good Communication
• D365 Certification - PL 600/200 or AB 100
• Knowledge about Azure Components and AZ 900 certification is preferred.