Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Training Data Microsoft Word Microsoft Excel Data Analysis Microsoft Outlook Learning Management Systems Microsoft Office Microsoft PowerPoint

Job description

• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
• Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self-development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Requirements

• Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
• Proven experience in data analysis, project management, and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

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