Legal Solutions Advisor - AI Platform

We are looking for a Solutions Advisor with 4+ years of experience to serve as a trusted post-sale partner for in-house legal teams adopting GC AI’s platform. You’ll sit at the intersection of legal expertise, legal operations, and customer success - helping clients unlock the full value of an AI-powered legal platform that’s redefining how in-house teams work. This is a high-impact, customer-facing role at one of the fastest-growing legal AI companies in the market.

What will you be doing?

• Onboard and enable customers post-sale, helping in-house legal teams adopt and maximize GC AI’s platform
• Understand customer pain points and drive tailored projects and workflows that improve their legal operations
• Upsell and expand existing accounts by continuously demonstrating value and deepening relationships
• Teach courses and present at conferences as part of GC AI’s Academy, educating customers on platform features and best practices
• Collaborate cross-functionally with the go-to-market and product teams to surface customer insights and inform the roadmap

• 4+ years of experience in legal operations, legal consulting (e.g. PwC, Deloitte legal group), or a closely related field - no law degree required
• Strong understanding of how in-house legal teams operate, including their workflows, pain points, and processes
• Consulting or advisory background with demonstrated ability to manage projects and communicate recommendations to clients
• Excellent communication and interpersonal skills - comfortable presenting, teaching, and building relationships with customers
• Genuine enthusiasm for AI tools and willingness to travel ~25% of the time