Venue Technology Specialist
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Role details
Tech stack
Job description
Position Title: Venue Technology Specialist (Part-Time) at Truist Field, Home of the Charlotte Knights, Are you passionate about sports, entertainment, or cutting-edge technology? Join Levy’s technology team at Greater Nevada Field and be part of the action behind the scenes. You’ll ensure our technology-especially POS systems and event-day devices-runs smoothly so fans enjoy a seamless experience. You’ll troubleshoot in real-time, install and manage equipment, and contribute to delivering first-class service., Event Day Technology Support
- Ensure POS and supporting systems are fully operational before each event
- Respond to real-time tech issues and escalate as needed
- Troubleshoot device connectivity and software/hardware malfunctions
- Record and report all issues, resolutions, and recommendations post-event
Maintenance & Setup
- Install, move, or replace hardware when required
- Assist with software upgrades and network improvements
- Maintain up-to-date inventories of tech equipment
Communication & Reporting
- Keep relevant teams informed of issue status
- Deliver recap reports detailing event-day performance and any ongoing concerns
Requirements
This role is a great fit for college students who want real-world experience, people looking for supplemental income, or anyone who enjoys working in a dynamic, fast-paced environment. You’re organized, resourceful, and thrive under pressure. You have a strong interest in technology, hospitality, and live events-and enjoy being part of an energetic team that creates unforgettable guest experiences.
No set hours. This is a part-time, event-based role, with occasional non-event day support as needed., * 1+ year experience supporting tech systems (POS, hardware, software)
- Basic networking knowledge (firewalls, switches, wireless)
- Strong attention to detail and commitment to problem-solving
- Ability to work nights, weekends, and holidays
- Physically able to work long shifts and lift equipment up to 25lbs
Preferred Qualifications
- Hospitality or live events experience
- Familiarity with point-of-sale systems
Benefits & conditions
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) or copy/paste the link below for paid time off benefits information.
About the company
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We’re hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
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