Sr. Software Development Manager, Alexa Connections

As the Sr Manager of Software Development, you will be responsible for leading a large yet scrappy team that invents and simplifies daily. Your team will build the delightful consumer facing UX, Alexa’s communication systems, interface with third party telecom infra and optimize Alexa’s LLM architecture to help Connections achieve its vision. You will coordinate the implementation efforts between internal and external partners. You will make appropriate trade offs to optimize time-to-market with long term tech evolution. You will optimize your organization to maximize the value for our customers. You will clearly communicate strategy, optimize roles & responsibilities, and achieve desired outcomes. You will influence the forward looking strategy for Alexa+, our portfolio of devices and services. You will be an integral part of Alexa Connections Executive team.

About the team Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon’s Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.

• 10+ years of engineering experience
• 5+ years of engineering team management experience
• Experience partnering with product or program management teams
• BS degree in computer science, computer engineering, or related technical field
• 7+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience
• Track record of leveraging data to build cloud and/or edge based AI models, prompt engineering and tuning GenAI LLMs
• Experience communicating with senior business, product, design and engineering executives; inspiring teams on a delightful technical strategy, * Master’s degree in Computer Science or a related field
• Deep knowledge of real time communications and collaboration, networking, computer vision, multi-modal AI technologies
• Experience with global telecommunications infrastructure and carrier relationships
• Understanding of global data and telecom regulations and compliance

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 253,100.00 - 342,300.00 USD annually USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually

Come help us build the worlds most personal and proactive AI assistant with Alexa+. With over 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities-enabling us to reimagine the personal communication experience in our pursuit of making customers’ lives better and easier every day.

Our vision at Alexa Connections is to build the most trusted AI assistant that helps our customers gets things done and creates moments of joy. We build delightful Communication Experiences for connecting within customers household (Announcements, Drop-In’s), with their community (Video Calling, Phone Number calling, Emailing, Texting, Sharing) and with AI for improved productivity (Calendar/Task extraction). We also build real time multi-modal AI primitives that help serve customers across Amazon portfolio of devices that include Alexa, FireTV, Ring etc. Generative AI is deeply embedded in our product development life cycle across all our experiences and primitives.

If you’re passionate about building magical experiences for customers, while solving complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver delightful experiences for end customers.

Come join us to invent the future of how billion’s of customers will connect with and through their virtual AI assistants.