Front Desk / Tech
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Role details
Tech stack
Job description
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. In this role, you will manage daily front desk operations, sheduling, answer phones, faxes, and to provide exceptional customer service.. management . Your energetic approach and organizational skills will ensure a smooth and professional environment for visitors, clients, and team members alike. Multiple testing, preparing patient to see the doctor, * Greet patients and vendors with enthusiasm and professionalism, creating a positive first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette
- Manage appointment scheduling and calendar management for staff or departments as needed
- Handle incoming and outgoing mail, packages, and deliveries with attention to detail
- Support office management tasks such as supply inventory, photocopying, proofreading documents, and organizational skills
- Provide customer support by addressing inquiries promptly and professionally in person or via phone/email
- Maintain a clean, organized reception area that reflects a welcoming environment
Requirements
- Previous office experience or clerical experience demonstrating familiarity with front desk operations
- Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), HIPAA, EMR, etc.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Demonstrated customer service skills with a friendly attitude and professional demeanor
- Cross training
This role is vital in ensuring our front desk runs smoothly while delivering outstanding support to everyone who walks through our doors. We value proactive individuals eager to contribute their skills in a vibrant team setting.
Benefits & conditions
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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