Senior Software Engineer - Tools and Applications

• Develop high-quality AI tools and applications for workforce use
• Ensure high availability, reliability, performance, and security of AI tools
• Modify FOSS to accommodate customer’s use cases
• Engage with customers, conducting requirements elicitation and developing solutions
• Maintain existing customer-facing infrastructure and applications, ensuring reliable services
• Serve as a technical lead for AI Tools and Applications initiatives, coordinating work across teams
• Provide coaching, feedback, and support to assigned team members
• Navigate ambiguity and define solutions for complex requirements
• Establish new technical policies, standards, and governance frameworks where gaps exist
• Drive adoption of new technologies and practices across engineering teams
• Implement monitoring, logging, and observability solutions for AI services
• Communicate effectively with stakeholders at multiple organizational levels

• Expertise in UI/UX principles
• Significant experience using LLMs as part of a code solution workflow
• Ability to learn new technologies quickly
• Mastery of Python
• Demonstrate willingness to lead and manage multiple junior developers
• Familiarity with AWS or other cloud service providers
• Experience with Kubernetes/Helm
• Familiarity with Argo CD and/or other CI/CD frameworks
• Experience supporting production software using SRE best practices
• Experience with Docker and containerization

Nice to Have:

• Experience with LLM UI Open-Source software such as OpenWebUI
• Proficiency with Kubernetes/Helm
• Proficiency with Argo CD and/or other CI/CD frameworks
• Familiarity with customer requirements elicitation, community outreach, and integration
• Experience hosting LLM models

Experience Required: 12 years with Bachelor’s degree in a technical field, or 16 years without degree