Sr. SaaS Solutions Architect

We’re looking for a hands-on technical leader who can strategically evaluate, architect, and build SaaS solutions. You’ll be the critical decision-maker between building custom capabilities and integrating third-party platforms, while having the technical depth to implement either path. This role combines strategic thinking, vendor evaluation, hands-on development, and technical leadership., Strategic Assessment (40%)

Build vs Buy Evaluation

• Lead technical evaluation of SaaS vendors against business requirements
• Conduct proof-of-concept implementations with vendor platforms
• Assess vendor architecture, security posture, API capabilities, and scalability
• Build detailed TCO models comparing build vs buy scenarios
• Present recommendations to engineering and business leadership with clear trade-off analysis

TECHNOLOGY STRATEGY

• Define evaluation frameworks and decision criteria for SaaS adoption
• Maintain architecture principles and standards for third-party integrations
• Monitor emerging SaaS trends and identify optimization opportunities
• Evaluate vendor lock-in risks and plan mitigation strategies
• Conduct quarterly reviews of existing SaaS portfolio for optimization

Hands-On Development (40%)

Building Custom Solutions

• Design and implement SaaS features when build decisions are made
• Develop integrations between internal systems and third-party platforms
• Build abstractions and middleware to prevent vendor lock-in
• Create internal tools and automation for SaaS management
• Implement authentication, authorization, and data synchronization layers

Technical Leadership

• Write production-quality code across the stack
• Lead architecture reviews and design discussions
• Mentor engineers on integration patterns and best practices
• Establish coding standards for SaaS integrations
• Drive technical excellence through code reviews and pairing

Vendor Management & Integration (20%)

• Serve as primary technical contact with SaaS vendors
• Negotiate technical requirements and SLAs with vendors
• Review and approve vendor security and compliance documentation
• Lead vendor technical escalations and incident response
• Build relationships with vendor engineering teams for partnership opportunities

Do you have experience in Vendor relationship management?, Software Development

• 8+ years of hands-on software engineering experience
• Expert-level proficiency in at least one language: Python, Go, Java, or Node.js
• Strong full-stack capabilities (both backend and frontend)
• Production experience with cloud platforms (AWS, GCP, or Azure)
• Deep understanding of API design (REST, GraphQL, webhooks)

SaaS & Integration

• Extensive experience integrating with enterprise SaaS platforms (Salesforce,Workday, ServiceNow, etc.)
• Hands-on with authentication protocols: OAuth 2.0, SAML, OIDC
• Experience with iPaaS platforms: Zapier, Workato, MuleSoft, or similar
• Understanding of multi-tenancy, data isolation, and SaaS architecture patterns
• Familiarity with API gateways, rate limiting, and webhook architectures

Infrastructure & DevOps

• Experience with containerization (Docker) and orchestration (Kubernetes)
• Infrastructure as Code (Terraform, CloudFormation, or Pulumi)
• CI/CD pipelines and automated testing
• Observability tools (DataDog, New Relic, Grafana, or similar)

Data & Security

• Database design (SQL and NoSQL)
• Data modeling and ETL/ELT patterns
• Security best practices: encryption, key management, secrets handling
• Understanding of compliance frameworks (SOC 2, GDPR, HIPAA)

Strategic & Business Skills

• Proven track record of making successful build vs buy decisions
• Experience conducting vendor evaluations and technical due diligence
• Ability to build financial models (TCO, ROI analysis)
• Strong written and verbal communication skills for executive audiences
• Experience translating business requirements into technical solutions

Leadership & Collaboration

• Ability to influence without authority across engineering and business teams
• Experience mentoring and growing engineering talent
• Track record of driving consensus in ambiguous situations
• Comfortable presenting to C-level stakeholders, * Experience in a hypergrowth startup or scaling environment (10 500+ employees)
• Built or contributed to a SaaS product as engineer #1-10
• Prior experience as a technical founder or architect role
• Open source contributions or technical blog/speaking experience
• Familiarity with contract negotiation and procurement processes
• Experience with FinOps and cloud cost optimizationKnowledge of integration security standards (OWASP API Security)

140 W 23rd St Frnt 1, New York, NY 10011, Hybrid work $172,250 - $240,350 a year

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