24/7 NOC L1 Engineer - Service Desk Specialist
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Role details
Tech stack
Job description
Giesecke & Devrient GmbH in El Prat de Llobregat is seeking a Service Desk / NOC L1 Engineer to join the Digital Operations team. You will be the first line of operations, monitoring systems, handling tickets, and supporting business-critical platforms in a 24x7 environment.
The role requires strong IT infrastructure knowledge, excellent communication, and the ability to work across cultures. Familiarity with ITIL processes and tools like ServiceNow and Splunk is highly valued.
Requirements
The role requires strong IT infrastructure knowledge, excellent communication, and the ability to work across cultures. Familiarity with ITIL processes and tools like ServiceNow and Splunk is highly valued.
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