Computer Technician
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Role details
Tech stack
Job description
- Hardware & OS Repair: Assemble, build, troubleshoot, and repair desktops and laptops across Windows PCs, Apple macOS, and Chromebooks.
- Networking Setup: Configure, install, and troubleshoot routers, switches, network cabling, and related hardware for residential and business clients.
- Smart Devices & Peripherals: Connect and set up printers, monitors, video doorbells, smart TVs, gaming consoles, and mobile devices (iOS & Android).
- Client Support: Instruct users on basic computer operations and networks in a clear, friendly, and professional manner.
Requirements
Are you a skilled tech professional who loves solving hands-on computer and network challenges? We are seeking energetic, customer-focused technicians to join our field service team. This position blends computer hardware repair with desktop and network support, offering a great balance of technical work, variety, and client interaction., * Technical Knowledge: Hold a CompTIA A+ Certification, be on track to obtain it within 90 days of start, or demonstrate equivalent real-world hands-on experience.
- Customer Service Mindset: Excellent communication skills, professional appearance, and the ability to explain technical concepts to non-technical users.
- Detail-Oriented: Punctual, organized, and thorough with job notes and team communications.
- Physical & Schedule Capabilities: Able to lift equipment up to 50 lbs and work a flexible schedule (including Saturdays when needed)., * Required Tools & Equipment: You must own and maintain your own working smartphone, personal computer, and reliable vehicle to accept and complete field work orders.
- Driving Credentials: Must possess a valid driver’s license, active auto insurance, clean driving record, and be willing to drive up to 100 miles per day within the service territory.
- Tax Classification: Must complete an IRS Form W-9 prior to engagement as a 1099 Technical Service Provider.
- Background Screening: Must successfully pass a pre-engagement background check with no felony convictions or serious misdemeanor convictions.
About the company
Karls Technology is a mobile computer repair service founded in 1999. We are headquartered in Arizona and we provide on-site computer services to the Phoenix, Tucson, Las Vegas, San Diego, Salt Lake City, Denver, Dallas-Fort Worth, Tampa, Orlando, Houston, Miami, Minneapolis-Saint Paul, Atlanta, Charlotte, Kansas City, San Antonio and Austin Metro Areas.
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