Data Scientist - Digital Analytics

A Virginia-based financial services firm is seeking a Data Scientist for a hybrid contract role in Vienna. This position focuses on digital analytics, customer behavior, and Voice of the Customer insights to help inform product, experience, and business decisions., * Analyze digital customer behavior to identify patterns in engagement, adoption, and experience. * Perform exploratory and statistical analysis to evaluate digital experiences and support data-driven decisions. * Partner with product, technology, and business stakeholders to translate questions into analytical solutions. * Develop, automate, and maintain analytical solutions that deliver actionable business insights. * Apply NLP, text analytics, and AI-assisted techniques to summarize feedback, identify sentiment, and surface friction points.

1 to 5 years of experience in data science, business intelligence, analytics, statistical analysis, or a related field. * Bachelor’s degree in Data Science, Business Analytics, Statistics, Applied Mathematics, Economics, or a related quantitative discipline. * Proficiency with SQL for data extraction and analysis. * Proficiency with Python for data preparation, exploratory analysis, statistical analysis, and modeling. * Experience applying analytical and statistical methods such as EDA, hypothesis testing, regression, forecasting, segmentation, clustering, experimentation, NLP, or sentiment analysis. * Experience translating analytical findings into actionable insights, recommendations, or measurable business outcomes. * Comfortable working in notebook-based analytical environments. * Strong curiosity and ability to learn new analytical methods and technologies quickly. * Excellent communication and data storytelling skills., Master’s degree in Data Science, Business Analytics, Statistics, Applied Mathematics, Economics, or a related quantitative field. * Experience analyzing customer behavior, digital products, customer feedback, or customer experience. * Experience presenting complex analytical findings to executive audiences. * Knowledge of financial services or digital banking products. * Advanced SQL and Python skills.