Senior IT Engineering Program Manager

The candidate will build the Engineering Services (ES) program, combining portfolio oversight and hands-on project management. In this role, the candidate will establish intake, prioritization, and reporting while running projects. Supporting project managers will handle priority or complex initiatives, while product and service managers retain smaller, less complex service projects. Specific Responsibilities:

• Manage intake requiring project owners and product or service managers to submit analysis of the problem, expected value, strategic fit, urgency, assumptions, and supporting evidence.
• Review owner-supplied assessments for completeness, evidence, and consistent use of agreed value criteria, seeking clarification from owners while identifying duplicate demand, reuse opportunities, and gaps requiring further analysis.
• Compare Engineering Services demand using agreed value, risk, mandatory commitment, dependency, and capacity criteria, presenting prioritization recommendations and tradeoffs to senior management and recording decisions.
• Consolidate planned, unplanned, and business-as-usual demand, confirming estimates and availability with engineering leads to recommend project resourcing and sequencing for senior management approval.
• Coordinate engineering, product or service teams, business units, and partners around milestones and dependencies, verifying commitments, challenging dates, securing recovery plans, and escalating decisions with options.
• Manage assigned projects from planning through transition, including schedules, risks, budgets, change control, and acceptance, retaining day-to-day project management until agreed handoffs and coaching supporting project managers.
• Agree on workload priorities with leadership and escalate capacity conflicts.
• Recommend project management support based on priority, complexity, risk, and cross-business-unit dependencies, ensuring owners retain value assessments and outcomes while engineering leads retain technical decisions and quality.
• Maintain lightweight, repeatable reporting from existing tools and owner-validated updates, with agreed red/amber/green (RAG) criteria, cadence, and data checks.
• Synthesize portfolio RAG status, highlights, cross-project trends, risks, decisions needed, and owner-validated benefits against baselines for senior management and C-level leaders, promptly escalating material exceptions.

• Bachelor’s degree in information technology, business, engineering, or a related discipline, or equivalent professional experience.
• Experience building program processes while managing projects, assessing owner-prepared business cases, presenting portfolio and capacity recommendations, facilitating stakeholders, and coaching project managers.
• Value review expertise using consistent evaluation criteria, evidence assessment, and owner-led benefits reporting.
• Portfolio reporting expertise covering capacity analysis, data quality, status measures, and executive recommendations.
• Program and project management expertise covering dependencies, budgets, risks, change control, stakeholder alignment, and follow-through.
• Working knowledge of pragmatic Agile and Kanban, technical lifecycle awareness, and Jira or comparable tools.

Preferred Experience:

• Experience with shared technology services, cloud, identity, or integration portfolios.
• Experience establishing practical intake and prioritization practices.
• Relevant project management or Agile certification.