Senior Product Owner

The Product Owner will play a critical role within Credit Services, leading AI-focused product initiatives aimed at improving productivity, streamlining manual processes, and driving operational efficiency across the lending platform. This individual will partner closely with Engineering, Credit Risk, and Operations teams to identify workflow inefficiencies, define business requirements, and help execute AI-enabled solutions that deliver measurable business impact.

The contract is expected to run through the end of the year, supporting a broader long-term AI transformation initiative within Credit Services. The role is based at 240 Greenwich with a 4-day hybrid onsite schedule.

Key Responsibilities

• AI Product Strategy & Roadmap: Define, lead, and continuously refine AI product strategies and roadmaps focused on high-value initiatives that improve decision-making, reduce manual work, and enhance both client and employee experiences.

• Workflow Analysis & Business Requirements: Conduct comprehensive reviews of existing manual processes and operational inefficiencies, identify automation opportunities, and translate business needs into actionable product and technical requirements.

• Cross-Functional Execution: Partner closely with Engineering, Credit Risk, and Operations teams to develop and deploy AI-enabled solutions while ensuring alignment between business objectives and technical execution.

• Product Lifecycle Ownership: Drive end-to-end product lifecycle management from discovery and requirements gathering through delivery, deployment, scaling, and iteration in agile environments.

• AI Deployment & Adoption: Support AI implementation efforts by helping teams integrate AI capabilities into existing workflows, improving lender productivity and operational efficiency across Credit Services.

• Stakeholder Management: Collaborate with key business leaders, lenders, technical teams, and control partners to gather feedback, prioritize initiatives, communicate progress, and manage competing priorities.

• Independent Problem Solving: Quickly learn organizational structures, identify pain points, engage key stakeholders, and independently drive solutions with minimal oversight from day one.

Do you have experience in System requirements definition?, * Bachelor’s degree in Business, Finance, Engineering, or a related field

• Advanced degree such as an MBA preferred
• 5-8+ years of experience within Financial Services environments
• Strong product ownership or product management experience within regulated industries
• Experience partnering directly with Engineering teams to deliver and deploy solutions, not solely strategy or conceptual planning
• Proven ability to manage backlogs, prioritize initiatives, define requirements, and execute within cross-functional environments
• Strong understanding of AI concepts including machine learning, NLP/LLMs, predictive analytics, and intelligent automation
• Experience translating operational challenges into scalable technology solutions
• Familiarity with agile methodologies and iterative product delivery
• Strong analytical, strategic thinking, and communication skills
• Ability to operate independently, quickly understand business problems, and drive execution with limited direction

Preferred Experience

• AI deployment or AI implementation experience within enterprise environments
• Credit Services, lending, or broader credit risk experience within Financial Services
• Experience supporting operational transformation or productivity improvement initiatives
• Exposure to regulated AI governance and compliance frameworks
• Experience developing KPI/OKR frameworks tied to operational efficiency and adoption metrics

240 Greenwich St, New York, NY 10007 Hybrid work $63.00 - $76.50 an hour - Contract, Pulled from the full job description

• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary., This opportunity offers the chance to help shape and execute a high-visibility AI transformation initiative within Credit Services at BNY. The role provides direct exposure to enterprise AI adoption efforts, cross-functional leadership teams, and strategic operational initiatives focused on improving lender productivity and driving business growth. Candidates who thrive in fast-moving, execution-oriented environments and enjoy solving complex business problems through technology will have the opportunity to make an immediate and measurable impact.

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