Solution Sales Executive, Service Collection (ITSM/ESM/CX)

You’ll drive adoption of our Service Collection across accounts across the French speaking region - working closely with Account Executives, Solution Engineers, Partner Teams, Product and more, to deliver exceptional customer outcomes. This is a solution-focused role with a strong emphasis on net-new business, cloud migration and expansion., Be the ITSM/ESM Expert: You’re the Subject Matter Expert and primary advocate for our Service Management capabilities across the French speaking region - helping define how Atlassian wins in AI-powered service management across markets with different maturity levels.

The “Best of Both Worlds”: The stability and brand equity of Atlassian, with the speed and focus of a specialised, high-growth unit.

Strategic Deal Architecture: Partner with Account Executives to architect complex service transformations, migrations and competitive displacements.

What You’ll Do

• Drive ITSM/ESM sales growth across the French speaking markets
• Build and develop relationships with Senior Leaders across IT and Business Teams across enterprise accounts.
• Lead end-to-end sales cycles across new lands, cloud migrations and expansions, managing complex, multi-stakeholder deals.
• Identify and progress displacement opportunities where Atlassian can deliver a stronger service-management business case.
• Partner with Account Executives and Solution Engineers to tailor the Service Collection story, from Data Center-heavy migration accounts to cloud-forward AI and ESM expansion opportunities.
• Use customer and partner signals to provide feedback to Product, Marketing, Engineering and regional GTM teams on the French market requirements
• Forecast accurately and maintain clear deal visibility

• Demonstrated quota-carrying enterprise sales experience in a closing role, with a focus on Service Management or related solution selling.
• Proven track record of meeting or exceeding quota across, multi-stakeholder deal cycles.
• Southern EMEA market experience
• Senior relationship builder comfortable engaging IT leaders and senior stakeholders in large enterprise accounts.
• Exceptional communicator across executive presentations, proposals, and negotiations.
• Collaborative by nature thrives working with extended sales, account and product teams.
• MEDDPICC familiarity or equivalent enterprise sales methodology.
• Fluency in English and French is required.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• HSA With Employer Contribution
• Fitness Subsidies
• Mental Health Benefits
• On-Site Gym
• HSA
• Parental Benefits
• Adoption Leave
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• Work Flexibility
• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities
• Work-From-Home Stipend
• Office Life and Perks
• Holiday Events
• Casual Dress
• Pet-friendly Office
• Happy Hours
• Snacks
• Some Meals Provided
• On-Site Cafeteria
• Vacation and Time Off
• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Volunteer Time Off
• Leave of Absence
• Financial and Retirement
• 401(K) With Company Matching
• Company Equity
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Professional Development
• Access to Online Courses
• Internship Program
• Leadership Training Program
• Tuition Reimbursement
• Learning and Development Stipend
• Promote From Within
• Diversity and Inclusion
• Founder led
• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Atlassian is a leading provider of collaboration software. Our software products help teams all over the planet make the impossible, possible., Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.