Senior Pega Developer

Duties: Lead the design, development, and support of business applications using the Pega platform. Provide leadership, technical expertise and business knowledge spanning many processing platforms in the efforts of detailed design and development and/or support activities within the Pega development team. Lead development and maintenance of cost-effective application software utilizing knowledge of tools, concepts, and principles to construct and deliver software in direct support of customer business needs in the Pega platform utilizing Pega best practices. Take ownership, direct, plan, manage, schedule, and report status on assigned efforts involved in the development, implementation, support, and maintenance of systems across internal development platforms. Interact with internal customers and other Systems department personnel to design, develop, and maintain business applications that effectively support the NYL Direct Operations. Proactively identify and recommend opportunities to apply Pega technologies to business processes.

Business Processes, Business Solutions, Status Reports, Leadership, Best Practices, Systems Maintenance, Software Administration, Customer Relations, Schedule Development, Customer Service Software, Education & Experience Requirements: Bachelors degree in Computer Science, Electronic Engineering, Management Information Systems, or a related field (willing to accept foreign education equivalent) plus five (5) years of experience as a software developer or a related occupation, delivering scalable, cost-effective solutions aligned with organizational goals. Experience must include (quantitative experience requirements not applicable to this section): developing, maintaining, and enhancing Pega platforms; developing Pega multi-channel platforms using Pega tools and capabilities, such as BIX, conversational and self-service channel integrations, and Pega Diagnostic Cloud (PDC); upgrading Pega platforms, including performing version upgrades, conducting impact analysis, remediating rules, refactoring applications, executing regression and performance testing, and supporting post-upgrade stabilization; integrating with internal and external systems using APIs, such as Mule, Rest, and SOAP; working with relational databases, such as Oracle and PostgresSQL; diagnosing and resolving application defects, performance issues, integration failures, and data-related problems using standard Pega diagnostic and logging tools; and, delivering solutions that meet business requirements while aligning with the strategic vision of the Architecture/Development team and modern Pega best practices. Must possess: Pega Certified Senior System Architect (CSSA) certification. Hybrid position (3 days in office, 2 days remote). Eligible for Employee Referral Program. To apply, visit https://careers.newyorklife.com/careers/ and search job title.

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.