Usability Engineer
Transcend Softech LLC
Cleveland, OH, United States
1 day ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
Systems Engineering
Cognitive Psychology
Failure Mode Effects Analysis
Design of User Interfaces
Human-Computer Interaction
User-Centered Design
Job description
- Conducts usability activities across all development phases in collaboration with multidisciplinary teams including UI/UX, product design, clinical, R&D, and system engineering.
- Define the usability engineering approach for projects, including planning activities, resources, and usability integration throughout development.
- Conduct and lead user research, usability testing (formative and summative), task analysis, and risk assessments (usability FMEA), and generate documentation for regulatory submissions (FDA, EU-MDR, CMDE).
- Identify, analyze, and document usability risks and potential use errors through comprehensive usability risk analyses.
- Plan, conduct, and report usability studies in compliance with privacy, usability, and legal requirements, including NDAs, site agreements, and informed consent.
- Analyze post market data and create Human Factors Engineering and usability documentation to demonstrate product safety, effectiveness, and regulatory compliance.
- Collaborate with cross-functional teams-including engineering, clinical, marketing, quality, regulatory, and service-to deliver human-centered solutions that meet global medical device standards.
- Work on usability documentation and report outs related to usability studies like expert review, formative evaluation and summative usability evaluations.
- Create usability testing protocols, select user profiles, create usability test plans and prioritize feedback and findings into safety, critical and other categories.
- Stay ahead of usability regulations (IEC 62366, ISO 14971, FDA guidance) and advise teams on compliant, user-focused product development.
Requirements
- Bachelor’s or Master’s degree in Industrial Design, Product Design, Cognitive Psychology, or a related field with a focus on Human Factors or Human-Computer Interaction (HCI).
- 5+ years of experience in usability, human factors, or user-centered design-ideally in medical devices or other high-regulation industries (aviation, automotive, military).
- Strong research and communication skills, with the ability to translate user needs into actionable design input and strategic direction.
- Familiar with medical device usability and risk management standards (e.g., IEC 62366, FDA guidance, ISO 14971, EU-MDR).
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