IT Desktop Support Analyst - Onsite Role - Locals Only

“Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client”., o Advising customers on monthly inventory results and assisting with distribution plans.

o Ability to confirm receipt of products and IT assets.

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o Proficiency in identifying IT assets for tracking purposes., * Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.

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• Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.

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• Complete understanding of M365. (Outlook, Teams, SharePoint)

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• Expert in Excel

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We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k)., n

o Skill in closing purchase orders.

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• IT Asset Scanning/ Updating:

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o Competence in scanning/ updating IT assets upon receipt from supply/vendor.

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o Knowledge of introducing IT equipment to the IT Asset Management system.

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o Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.

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Inventory Warehousing Services:

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Inventory Management:

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o Expertise in providing inventory warehousing services, both onsite and offsite.

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o Understanding of space requirements, speed of distribution, security needs, and transport services.

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o Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.

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o Skill in coordinating storage requirements for longer duration.

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Inventory Integrity:

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o Capability to perform monthly and/or quarterly inventories.

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o Ensuring the integrity of storage facilities and the Asset Management database.

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