System Support Technician
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Role details
Tech stack
Job description
FS Staffing is seeking a System Support Technician in Bloomfield, CT! We operate within a dynamic warehouse environment, ensuring seamless operations 24-7/365, including nights and weekends. Our facilities feature multi-temperature buildings spanning from -20°F to ambient temperatures. With equipment reaching heights exceeding 30 feet, our dedicated mission is to resolve all technical issues promptly, ensuring uninterrupted warehouse operations at all times., * Setup, maintain, troubleshoot company mobile phones
- Desktop and laptop PCs:
- Installation of operating system and user applications
- Routine maintenance
- Data recovery
- Troubleshoot hardware and software issues
- Implement anti-virus software and use for virus and spyware removal as needed
Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
- Resolve any Microsoft imbedded OS configuration issues
- Resolve any mobile and wireless devices.
- Setup, configure, and troubleshoot network devices and infrastructure
- Process approved “I.T Request” forms which could include:
- Creating new user accounts for warehouse software
- Creating new domain/AD accounts
- Create and link shared folders
- Relocating users and hardware within the facility
- Changing users access within warehouse software
- Maintain a clean, neat, organized work area at all times.
- Updating equipment inventory and maintain assets.
- Other duties as assigned.
Requirements
- High school diploma or equivalent and relevant certifications
- Professional IT experience needed.
- Ability to work varied schedule including weekend and early morning shifts
- Ability to pay attention to detail, meet deadlines, and work within a team environment or independently.
- Be able to communicate and be able to interact with all levels of personnel.
- Must have excellent written and verbal communication skills
- Knowledge of Microsoft Applications
- Knowledge of warehouse operations is a plus
- Analytical and technical skills is a must, * Ability to work in a distribution center environment with a variation of temperatures.
- Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Lifting up to 50lbs
IND-M
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