Other Service Line - GeoSpatial Sr.Analyst MAP - GSSANL

• 1.Mac OS support
• 2.Windows support
• 3.JAMF , Intune, Okta
• 4.Zsclaler , Global protect VPN, * Provide onsite executive-level AV and conference room support, including Neat Boards, Neat Pads, Neat Bars, video conferencing, IP phones, and meeting room technology.
• Support Mac and Windows devices, troubleshoot hardware/software issues, manage endpoint tools (JAMF, Intune, Okta), and resolve ServiceNow tickets within SLA.
• Deliver hands-and-feet support for networking, server, and conferencing teams while maintaining inventory, Tech Lounge support, and end-user computing services., Seeking a talented and dedicated individual to join our team as an EBC AV Engineer. The successful candidate will be responsible for providing onsite Audio/Visual (AV) and end-user computing support, including configuration, troubleshooting, setup, and maintenance of conference room and AV systems. The role requires experience supporting critical executive and director-level meetings, video conferencing, IP phones, iPads, and AV devices such as Neat Boards, Neat Pads, and Neat Bars. The candidate should also possess strong hands-on experience supporting Windows and Mac devices, hardware and software troubleshooting, networking concepts, and ServiceNow ticket management. Strong analytical, communication, and customer service skills are essential, along with the ability to provide high-quality technical support for executive meetings, events, conference rooms, and general end-user computing requirements.

Geospatial Analysis, Information Technology Consulting, Information Technology & Information Systems, On Site Support, Technical Support, Audiovisual, Mac Operating System, Microsoft Windows Operating System, VPN (Virtual Private Network), Videoconferencing, * 2+ years of Enterprise Mac OS support

• JAMF Administration
• Intune Device Management
• Okta Administration
• VPN Support (Zscaler / GlobalProtect)
• Executive Support Experience
• AV/Video Conferencing Support
• ServiceNow
• Hardware & Software Troubleshooting

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.