Data Center Field Technician (L2) in Seattle

The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities.

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This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities.

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Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines.

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The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks.

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The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation.

• Proven experience in data center installations or similar hands-on technical role \n

• Strong understanding of rack infrastructure, server, storage, and network hardware \n

• Proficiency in structured cabling (fiber and copper) and cable management best practices \n

• Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) \n

• Working knowledge of cooling methodologies: \n

• DX airflow management within racks \n

• Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) \n

• Experience with system deployment activities: \n

• OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) \n

• Basic BIOS/firmware configuration and hardware validation \n

• Familiarity with post-install validation and quality assurance processes \n

• Ability to read and interpret technical drawings, schematics, and MOPs \n

• Strong troubleshooting and problem-solving skills during installations \n

• Ability to work independently and guide junior technicians, * Good understanding of health and safety regulations in data center environments

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• Lead rack build and in-rack deployment activities based on design documentation \n

• Interpret rack layouts, elevation diagrams, and cabling schematics \n

• Perform and validate rack & stack activities for servers, storage, and network equipment \n

• Execute and verify structured cabling (fiber and copper), including basic testing/validation \n

• Install and validate power connections (single/dual feed, PDUs, load considerations) \n

• Implement and optimize cooling solutions: \n

• Configure airflow best practices for DX-cooled environments \n

• Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects \n

• Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections \n

• Perform initial system bring-up activities: \n

• Execute OS installation and basic configuration (in line with build standards and imaging processes) \n

• Validate hardware functionality (POST checks, BIOS/firmware baseline verification) \n

• Perform basic network connectivity checks where required \n

• Conduct post-installation quality assurance: \n

• Verify installations against design specifications and checklists \n

• Perform cable, power, and labeling audits \n

• Validate airflow and cooling setup (DX and D2C) \n

• Identify and remediate defects or escalate issues \n

• Identify and resolve installation issues, escalating when required \n

• Support and guide L1 technicians on best practices and procedures \n

• Coordinate with project teams, engineering, and operations for smooth delivery \n

• Update documentation and report installation progress and deviations \n

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Health & Safety Responsibilities

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• Ensure compliance with all data center safety standards, permits, and procedures \n

• Actively promote safe working practices and intervene in unsafe situations \n

• Apply electrical safety awareness when working with powered equipment and PDUs \n

• Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) \n

• Ensure proper use of PPE by self and supporting team members \n

• Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) \n

• Maintain high standards of housekeeping and workspace safety \n

• Report and escalate hazards, incidents, and non-compliance issues \n

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