US-AC Plus+Network Engr+Advanced Engineer

You will serve as a trusted technical advisor to the customer, supporting daily network operations while driving infrastructure upgrades, wireless migrations, modernization initiatives, and continuous operational improvements., * Provide hands-on technical support for enterprise campus switching, routing, and wireless infrastructure.

• Troubleshoot complex Layer 2 and Layer 3 issues, including VLANs, spanning tree, link aggregation, OSPF, BGP, multicast, and high availability.
• Support Juniper EX and QFX switching platforms, including EVPN/VXLAN architectures where applicable.
• Use Mist Wired Assurance, Mist Wireless Assurance, and Marvis AI to identify, troubleshoot, and resolve network issues.
• Support wireless modernization projects and migrations from legacy wireless platforms to Juniper Mist.
• Plan and execute software upgrades, hardware refreshes, RMAs, and network expansion initiatives.
• Develop implementation plans, validation procedures, rollback strategies, and operational documentation.
• Lead root cause analysis for critical incidents and recommend long-term corrective actions.
• Collaborate with customer teams, vendor support, and engineering teams to resolve complex technical issues.
• Provide technical updates, knowledge transfer, and recommendations to customer stakeholders.

We are seeking an experienced Juniper Network Resident Engineer to remotely support a large-scale enterprise campus network. This role is ideal for a hands-on networking professional with strong expertise in Juniper EX/QFX switching, Mist AI-driven wired and wireless networking, and enterprise network troubleshooting., * 5+ years of experience supporting large-scale enterprise network environments.

• Strong hands-on experience with Juniper EX and QFX switching platforms.
• Experience with Juniper Mist Wired Assurance, Wireless Assurance, and Marvis AI.
• Solid understanding of Layer 2/Layer 3 networking, including OSPF and BGP.
• Experience supporting enterprise campus networks and wireless deployments or migrations.
• Strong troubleshooting, fault isolation, and root cause analysis skills.
• Excellent customer-facing communication, documentation, and problem-solving abilities.
• Ability to work independently in a remote production environment.
• Must reside in the U.S. and be authorized to work in the United States on a W2 basis.

Preferred Qualifications

• Experience with EVPN/VXLAN architectures.
• Juniper certifications such as JNCIA, JNCIS-ENT, JNCIP-ENT, or JNCIS-MistAI.
• Previous experience in a Resident Engineer, Professional Services, or Technical Assistance Center (TAC) role.
• Network automation experience using Python or Ansible.