IT Support Technician

We have an exciting opportunity for an IT Support Technician to join our IT team on a fixed-term contract for maternity cover.

This role is responsible for providing first and second-line IT support to colleagues across the organisation, resolving incidents and service requests, and supporting Microsoft 365, end-user devices and business applications. Working as part of a small and collaborative IT team, you will manage user accounts and IT assets, assist with projects and deployments, and contribute to system upgrades, testing, automation and continuous service improvements.

To be successful in this role, you will have experience providing IT support in a professional environment, supporting Microsoft Windows, Microsoft 365 and business applications. You will have experience of application support, user training and working with IT assets, along with strong communication, problem-solving and organisational skills. You will be a proactive team member who uses initiative, contributes ideas and supports the continuous improvement of systems, processes and services.

Experience with Power Platform technologies, business systems administration or housing management systems would be beneficial, and training will be provided where required. This role offers an excellent opportunity to develop experience across desktop support, business applications, automation and project work.

A DBS check will be required for the successful applicant as part of our pre-employment checks.

In return, we provide: • A pension scheme with a minimum employee contribution of 3%, matched by a generous employer contribution of up to 10%. • Holiday entitlement starting at 25 days rising to 28 days after 2 years, plus bank holidays. • A flexible working policy to support agile working. • A discounted corporate gym and swimming membership, electric vehicle lease scheme and Costco membership. • Private Medical Insurance