Software Engineer, Enterprise Expansion

Your work will span the entire technical stack, from full-stack web development to data pipelines and product infrastructure. You’ll focus on the problems that matter most to customers: What slows them down? What keeps their security teams up at night? How do we make the right thing easy and the wrong thing hard? This team is responsible for making Retool easily configurable and deeply trusted by our largest customers. PROJECTS YOU MIGHT WORK ON

• Hub & Admin Setup: Redesign how administrators onboard and manage Retool. Build the landing page experience, global search, and the guided setup flow that gets enterprises from sign-up to first production app faster. Surface security insights, flag under-authenticated resources, and create the admin dashboard that makes platform health visible at a glance. Build the features that change Retool from something that admins manage to a system that is self managing and self healing, with proper admin oversight and controls.
• Projects: Build the new organizational primitive for Retool. Projects group apps, agents, and workflows into a shared space with their own membership and role-based permissions. You’ll design the data model, build the permissions layer, and create the UI that gives teams a clear home base, replacing a flat, unstructured console with something that scales to hundreds of teams.
• AI Cost Visibility & Controls:Build the solutions that give enterprises the ability to define who can use AI, how much, and what happens when a limit is approached or reached - moving Retool from passive visibility to active governance of AI spend. You’ll design and build the telemetry pipelines, backend systems, and user experience that gives visibility and controls for the AI usage and spend of our largest customers.
• Spaces & Instance Management: Build the controls that let enterprises govern multiple Retool Spaces and instances from a single pane of glass. Enforce organization-wide policies, like requiring all Spaces to use a specific SSO provider or AI configuration, and proactively identify misconfigurations or deviations from compliance requirements.

Software Engineering, Spreadsheets, Performance Analysis, Reporting Dashboards, Performance Metrics, Artificial Intelligence (AI), Risk, Problem Solving Skills, Use Cases, Onboarding, * 2-8 years of professional software engineering experience on high impact teams; ideally some of which at startups

• Experience owning technically challenging, cross-functional projects from start to finish
• Strong fundamentals across the entire stack, with a strong grasp of backend systems design, data modeling, and building reliable, scalable software
• You communicate clearly in design docs, code reviews, and cross-functional discussions
• You care about code quality, testing, and leaving the codebase better than you found it
• You’re motivated by solving real customer problems, not just writing clever code

NICE TO HAVE

• Familiarity with Terraform or infrastructure-as-code practices
• Exposure to dbt, Databricks, or data pipeline tooling
• Familiarity with billing, cost controls, and usage analytics
• Familiarity with products/systems with user/role based access controls
• Experience designing and taming complexity in customer-facing UI/UX, platform management tools and APIs

ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don’t have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows. AI has changed who gets to build software. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly-and the tools they reach for are multiplying by the week. That’s both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast. At Retool, we’re building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn’t-and that’s the problem we solve. Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails. Let’s build the future together. WHY WE’RE LOOKING FOR YOU AI is making it possible for anyone to build software in minutes. But building quick solutions to individual problems is very different from multiple teams building projects to solve a wide range of use cases across the entire organization. The challenge that enterprises are facing today is not “how do we build it?” but “how can we build this together at scale?” On the Enterprise Expansion team, you’ll build and own systems and solutions that enable customers to organize, manage, and secure Retool at scale. Our team owns the full customer journey, from administrator setup and onboarding, to how teams discover and manage their work, to scaling spaces and instances for thousands of employees across the organization., WHO YOU’LL WORK WITH You’ll join a team that sits at the intersection of security, platform infrastructure, and product experience. You’ll work alongside engineers, product managers, and designers who care deeply about making enterprise governance feel effortless rather than burdensome. You’ll also partner closely with teams across Retool because governance touches everything. We’re a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we’re in the office, we enjoy eating lunch together, and we’ve been known for our lively game nights. But at the root of it all, we come together to show our customers and not-quite-yet customers how Retool can make them and their companies more efficient and successful. We’re building systems that the largest companies in the world will rely on to keep their data safe and their teams productive. If you want your work to be foundational, the kind of engineering that unlocks everything else, this is the team.