System Engineer - Intune and Active Directory Administrator

A Georgia state agency needs a System Engineer to maintain, configure and reliably operate its endpoint and mobile architecture, including Microsoft Intune, Azure AD (Microsoft Entra ID) and Microsoft Endpoint Configuration Manager. The engineer also researches new technology, builds a road map for all end user support systems, and resolves problems that cause work disruptions and production outages., * Administer and manage mobile devices and laptops, and administer Azure and the Azure admin portal

• Act as the escalation point for endpoint requests and incidents, and coordinate urgent and complicated support issues
• Develop methods and escalation processes so information flows across the organization
• Train, coach and mentor support staff, and build how-to documentation and videos
• Report on KPIs and trends weekly, monthly and as needed
• Advise management on escalated incidents and recommend solutions

• Intune Endpoint Management experience
• Microsoft Entra ID (Azure AD), Azure administration and Active Directory experience
• Three years of progressively responsible professional systems experience in a large-scale IT environment, Bachelor’s degree in a related field, or an equivalent combination of education and experience., * PowerShell scripting and Azure admin portal proficiency
• Microsoft Endpoint Configuration Manager; Windows 10/11, Apple and Android platforms
• Microsoft 365 support including Teams, new Outlook, M365 Copilot and Teams administration
• ServiceNow ticketing (San Diego release or later)
• Security and patch management; basic network troubleshooting; Windows Server 2012 to 2019
• Documentation and knowledge article authoring; strong customer service skills

• Intune endpoint management for laptops and mobile devices (Windows, Apple and Android)
• Azure administration, Entra ID and Active Directory
• Escalation point for endpoint incidents, with KPI and trend reporting
• 1 opening, contract term 12/07/2026 to 06/30/2027, 40 hours per week, Standard Employee Benefits for W-2 employees.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft., The hourly rate for this position is $45 to $46 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation.