IT Technician

• Provide day to day local/remote desktop support
• Handle inbound calls and answer questions
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

• Unlimited employment contract
• Onboarding program
• Cafeteria
• Buddy program
• Internal career development program

• Excellent time management skill
• Familiarity with ticketing system
• 18 months of IT experience (or equivalent)
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Ability to build relationships
• BA in Computer Science, Information Technology, or related field would be an asset
• Familiarity with corporate environment