Physical Security Solutions Engineer

This is not a traditional engineering role.

The Physical Security Solutions Engineer serves as both a technical consultant and implementation engineer, supporting customers from initial discovery through solution deployment.

The ideal candidate is comfortable meeting with customers, conducting site assessments, designing solutions, developing scopes of work, supporting sales opportunities, and participating in implementation and support activities.

This individual will play a key role in the continued growth of INW’s physical security practice and will work closely with sales, engineering, project management, and manufacturer partners.

What Success Looks Like

Within the first 12 months, this individual will:

• Become a trusted technical advisor to customers and account managers
• Lead discovery sessions and site assessments for physical security opportunities
• Design scalable and supportable surveillance and access control solutions
• Contribute to the continued growth of INW’s physical security practice
• Develop strong relationships with manufacturers and strategic partners
• Support recurring services and managed services opportunities
• Deliver projects that meet customer expectations and INW quality standards

Primary Responsibilities

Presales Engineering & Solution Design

• Conduct customer discovery meetings and site assessments
• Gather business, operational, and technical requirements
• Develop solution architectures and technical recommendations
• Create bills of material and assist with proposal development
• Present and demonstrate solutions to customers
• Provide technical guidance during sales engagements
• Identify project risks, assumptions, and dependencies
• Support account managers throughout the sales process

Technical Delivery & Implementation

• Configure and deploy physical security solutions
• Assist with system testing, commissioning, and validation
• Perform troubleshooting and remediation activities
• Provide customer training and knowledge transfer
• Develop and maintain project documentation
• Support lifecycle management and ongoing optimization efforts

Practice Development

• Support growth of INW’s physical security business
• Maintain manufacturer certifications and technical knowledge
• Develop repeatable standards and best practices
• Identify managed services opportunities
• Participate in vendor training, partner programs, and technical enablement activities
• Assist with strategic planning and development of the physical security practice, * Software House CCURE
• Physical security design and implementation
• Access control systems
• Video surveillance systems
• Structured cabling and low-voltage systems

Manufacturer certifications are highly desirable but not required.

Why Join INW?

• Opportunity to help build and shape a growing physical security practice with significant influence on strategy, standards, and service offerings
• Direct engagement with customers, manufacturers, and leadership
• Diverse projects across commercial, education, public sector, and enterprise environments
• Professional development and manufacturer certification support
• Collaborative, entrepreneurial team environment with the ability to make a visible impact
• This role offers a path to becoming a Physical Security Practice Leader as the business continues to grow

Do you have a valid Driver’s License license?, Do you have experience in Vendor relationship building?, We are seeking a customer-focused, technically capable Physical Security Solutions Engineer to help grow and support our expanding physical security practice., * 3+ years of experience with video surveillance, access control, or physical security technologies

• Experience participating in customer-facing technical discussions
• Experience gathering requirements and developing technical solutions
• Strong written and verbal communication skills
• Ability to perform site assessments and technical discovery
• Experience creating technical documentation and scopes of work
• Valid driver’s license and ability to travel to customer sites as needed, Experience with one or more of the following:
• Verkada
• Axis Communications
• Genetec
• Avigilon
• Milestone
• Brivo

Pulled from the full job description

• Mileage reimbursement
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 100% employer-paid employee health insurance
• Generous 401(k) plan with company matching contributions
• Discretionary annual profit-sharing program
• Paid vacation and company holidays
• Ongoing training, certification, and professional development opportunities
• Company-provided technology and tools
• Mileage reimbursement and approved business expense reimbursement
• Career advancement opportunities within a growing technology solutions provider, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you currently hold any manufacturer certifications? If yes, please list them.
• Which platforms have you worked with? Please list them.

INW Solutions is a technology solutions provider specializing in networking, cybersecurity, cloud, collaboration, physical security, and managed services. We help customers design, implement, support, and modernize critical technology environments across commercial, education, public sector, and regulated industries.