IT Specialist Mid - Jacksonville

This organization is seeking an IT Specialist to provide essential desktop support and in-person troubleshooting. The selected candidate will collaborate with the on-site technical team to maintain user devices, deploy critical software, and resolve desk-side technical challenges. This position requires active engagement with end-users to ensure seamless daily operations across the enterprise network., * Perform hands-on software and hardware repair for laptops, desktop devices, and peripheral equipment.

• Reimage machines for new users and configure systems to meet operational standards.
• Install and manage software applications, including Active Directory, on end-user devices.
• Provide dedicated desk-side troubleshooting and technical support for personnel.
• Assist the team with project planning and the collection of detailed information technology requirements.
• Support enterprise network systems and general operational tasks.
• Work independently with minimal direction to design, construct, test, and implement technical solutions.

Education: High school diploma or equivalent technical certification.

Experience: Minimum of two years of hands-on experience in information technology support, focusing on hardware and software repair.

Technical Skills: Proficient with Active Directory, machine reimaging processes, enterprise systems, and Microsoft Outlook troubleshooting.

Preferred Qualifications

• Experience supporting secure facilities and working within restricted areas.
• Demonstrated knowledge of Windows Server environments.
• Familiarity with Windows 7, 8, and 10 operating systems.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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