ServiceNow Senior Technical Consultant - IT Asset Management (ITAM)
Akshar IT Solutions
United States
4 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Computer-Aided Design
Software as a Service
Cloud Computing
Configuration Management Databases
System Configuration
Software Asset Management
Software Licensing Audit
Software Licensing
Hardware Asset Management
Servicenow
Job description
The Senior Technical Consultant - ITAM is responsible for implementing and optimizing ServiceNow IT Asset Management solutions, enabling customers to govern hardware, software, cloud, and enterprise technology assets while improving compliance and cost optimization., * Implement ITAM products including HAM Pro and SAM Pro.
- Lead discovery, requirement gathering, and design workshops.
- Configure asset lifecycle management processes.
- Design software normalization, reclamation, optimization, and compliance workflows.
- Support technology asset governance and operational excellence.
- Develop integrations with procurement, CMDB, discovery, and ERP systems.
- Conduct platform configuration, testing, and deployment.
- Provide guidance on software licensing and hardware asset management best practices.
Requirements
- 5+ years of ServiceNow experience.
- Strong experience with SAM Pro and/or HAM Pro implementations.
- Understanding of software licensing models and compliance.
- Experience integrating Discovery, CMDB, and ITAM solutions.
Mandatory Certifications
- ServiceNow CSA
- CIS-Hardware Asset Management (CIS-HAM)
- CIS-Software Asset Management (CIS-SAM) preferred
Preferred Skills
- HAM Pro
- SAM Pro
- Discovery
- CMDB
- Software Compliance
- SaaS License Optimization
- Cloud Asset Management
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