Apriso MES Support Engineer

We are seeking an experienced Apriso MES Support Engineer to provide operational and production support for a Manufacturing Execution System (MES) environment. The role will focus on maintaining system stability, troubleshooting production issues, supporting deployments, and collaborating with manufacturing and IT teams to ensure efficient plant operations., * Provide day-to-day support for Apriso MES applications.

• Monitor system performance and resolve production issues.
• Investigate incidents and perform root cause analysis.
• Support system deployments, upgrades, and configuration changes.
• Partner with operations, engineering, and IT teams to address manufacturing system issues.
• Escalate critical incidents and ensure timely resolution.
• Maintain support documentation and operational procedures.

Technical Support, Technical Support, Identify Issues, Production Support, Manufacturing, Systems Maintenance, Manufacturing Execution Systems (MES), Operational Support, Manufacturing Systems, Operations Management, * Hands-on experience supporting Apriso MES environments.

• Strong troubleshooting and production support experience.
• Knowledge of manufacturing operations and business processes.
• Experience with incident management and system monitoring.
• Ability to work with cross-functional teams in a production environment.

Preferred Skills:

• SQL and database troubleshooting experience.
• Experience supporting manufacturing applications.
• Knowledge of deployment and change management processes.