L3 Data Center Technician - Atlanta, GA

• Install, configure, maintain, troubleshoot, and decommission enterprise server, storage, GPU, and network hardware.
• Perform advanced rack-and-stack activities, including rail installation, structured cabling, power connections, and hardware integration.
• Troubleshoot and resolve hardware issues involving servers, GPUs, storage platforms, networking equipment, and related infrastructure.
• Perform firmware upgrades, BIOS configuration, hardware replacements, and system validation.
• Support large-scale data center deployments, hardware refreshes, migrations, and infrastructure expansion projects.
• Perform root cause analysis and implement corrective actions for recurring infrastructure issues.
• Monitor data center infrastructure health, environmental conditions, and equipment status using DCIM and monitoring tools.
• Work with engineering, network, operations, facilities, logistics, and vendor teams to resolve technical issues.
• Follow change management procedures, operational standards, documentation requirements, and safety guidelines.
• Provide technical guidance and mentorship to L1 and L2 technicians.
• Ensure compliance with ESD procedures, security policies, and data center safety standards.
• Participate in on-call rotations and scheduled maintenance activities outside standard business hours as required.

Network Operations Center, Network Operations Center, Identify Issues, Server Hardware, Root Cause Analysis, Technical Leadership, GPU (Graphics Processing Unit), Network System Hardware, Problem Solving Skills, Computer Firmware, We are seeking an experienced L3 Data Center Technician to support the deployment, maintenance, troubleshooting, and optimization of enterprise and hyperscale data center infrastructure. The ideal candidate will have strong hands-on experience with server hardware, rack-and-stack operations, structured cabling, power distribution systems, and data center infrastructure.

The candidate must be capable of independently handling complex hardware and infrastructure issues, supporting large-scale deployments, performing root cause analysis, and providing technical guidance to junior technicians., * 5+ years of hands-on experience supporting enterprise or hyperscale data center environments.

• Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking hardware.
• Extensive experience with rack-and-stack deployments, server installation, rail mounting, and hardware integration.
• Hands-on experience with Power Distribution Units (PDUs) and data center power distribution systems.
• Strong understanding of structured copper and fiber-optic cabling.
• Experience in server hardware diagnostics, troubleshooting, component replacement, and hardware repair.
• Familiarity with remote server management tools such as Dell iDRAC, HPE iLO, IPMI, and Redfish.
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Ability to interpret rack elevations, network diagrams, cable matrices, and technical documentation.
• Basic Linux operating system knowledge and command-line troubleshooting skills.
• Experience with ITSM/ticketing platforms such as ServiceNow, Jira, or similar tools.
• Strong troubleshooting, analytical, documentation, and communication skills.

Preferred Qualifications

• Experience supporting large-scale hyperscale or mission-critical data center environments.
• Exposure to DCIM platforms and infrastructure monitoring tools.
• Experience with GPU server deployments and high-performance computing infrastructure.
• Previous experience mentoring junior technicians and handling L3 escalations.

Key Skills