Senior Salesforce Agentforce Developer

Everforth Apex Systems is seeking a Senior Agentforce Developer to build, configure, test, and deploy Salesforce and Agentforce solutions for complex client engagements. This is a hands-on delivery role for an experienced developer who can translate approved requirements and solution designs into secure, scalable, and maintainable functionality.

The ideal candidate combines strong Salesforce engineering skills with client collaboration, delivery ownership, and a commitment to reusable practice assets. This individual will work closely with solution architects, business analysts, developers, and client stakeholders while contributing to the growth and maturity of the Salesforce Practice. As a consulting position, the work location for this role varies according to client needs.

ON-SITE WORK EXPECTATIONS (US & CANADA)

As a consulting position, the work location for this role varies according to client needs. Accordingly, this is not a remote position. While some assignments may be performed largely remotely, other assignments require fully on-site work, hybrid work, and/or occasional travel.

RESPONSIBLITIES

Hands-On Development & Configuration

• Configure Agentforce agents, topics, actions, instructions, prompts, grounding, guardrails, and escalation paths.
• Build Salesforce solutions using Flow, Apex, Lightning Web Components, custom objects, validation rules, security, and sharing.
• Develop routing, assignment, intake, matching, exception handling, and workflow automation.
• Configure Omni-Channel queues, priorities, capacity, presence, work distribution, and supervisor capabilities.
• Configure human-review and exception workflows for scenarios requiring business validation.
• Build and support integrations using Salesforce APIs, platform events, and enterprise integration patterns.
• Create reusable components and automation patterns that reduce rework and improve maintainability.

Delivery & Quality

• Turn approved requirements, user stories, and solution designs into working, testable functionality.
• Rapidly prototype, troubleshoot, tune, and refine solutions based on business and technical feedback.
• Create unit tests and validate solutions against acceptance criteria, security requirements, and platform standards.
• Support system testing, user acceptance testing, defect remediation, deployment, and production-readiness activities.
• Participate in code reviews, peer reviews, backlog refinement, estimation, and technical working sessions.
• Document configurations, technical decisions, deployment considerations, and operational support needs.
• Follow enterprise Salesforce development, security, governance, and release-management standards

Client & Team Collaboration

• Collaborate with architects, analysts, delivery leads, and client stakeholders throughout implementation.
• Explain technical decisions and tradeoffs clearly to technical and non-technical audiences.
• Identify delivery risks, dependencies, and scope impacts early and communicate them proactively.
• Provide technical guidance and support to other developers and consultants as needed.

Practice Contribution

• Create reusable code, prompts, templates, accelerators, implementation guides, and technical patterns.
• Share lessons learned and emerging Salesforce and Agentforce best practices across the practice.
• Support recruiting, interviewing, onboarding, mentoring, and technical enablement.
• Contribute to the evolution of Salesforce and Agentforce offerings, delivery standards, and quality practices.

Salesforce.com, Internet Security, Customer Experience, Cloud Computing, Microsoft Product Family, Artificial Intelligence (AI), Software Development, Adobe Product Family, Software Engineering, Salesforce.com, * 5+ years of Salesforce implementation experience with strong hands-on configuration and development responsibilities.

• Proficiency with Flow, Apex, Lightning Web Components, SOQL, data modeling, security, sharing, and integration patterns.
• Hands-on implementation experience with agentic capabilities.
• Experience with Omni-Channel, Service Cloud, Sales Cloud, Experience Cloud, Data Cloud, or complex automation solutions.
• Experience delivering Salesforce automation, integrations, routing, assignment, or workflow solutions.
• Consulting experience supporting enterprise Salesforce implementations.
• Experience translating requirements and solution designs into secure, scalable, and maintainable functionality.
• Strong configuration first mindset with an understanding of when to use declarative versus custom development.
• Experience with source control, CI/CD, release management, unit testing, and deployment practices.
• Strong troubleshooting, documentation, communication, and client collaboration skills.
• Ability to work independently while collaborating effectively in distributed delivery teams.

Preferred Qualifications

• Experience modernizing legacy or externally hosted automation into Salesforce.
• Salesforce Platform Developer I or II certification.
• Salesforce Administrator certification.
• Salesforce Agentforce Specialist certification and related Salesforce credentials.
• Experience with Agentforce consumption/Flex Credit considerations
• AWS integration experience
• Experience working with offshore or nearshore delivery teams.

• Competitive Salary
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

Everforth Apex Systems is a leading global technology and digital engineering firm dedicated to helping organizations adapt, innovate, and thrive in a world of constant change. Leveraging deep industry insights and proven expertise, we deliver end-to-end solutions that accelerate time-to-value and realize our clients’ digital visions across commercial and federal sectors.

Our comprehensive solution portfolio spans AI & data, cloud and infrastructure, digital engineering, customer experience, cybersecurity, enterprise platforms, application development, strategy, transformation, and managed services. Powered by proprietary assets, accelerators, and strong alliances with cutting-edge technology partners-including Adobe, AWS, Microsoft, Salesforce, and more-we turn complexity into progress and measurable business outcomes.

With a presence in over 70 markets across North America, Europe, and India, Everforth Apex Systems innovates alongside our customers, building and deploying tailored artificial intelligence solutions to enhance business value and improve customer experiences. As part of the commercial segment of Everforth, we are committed to driving the next wave of global IT services and digital transformation.