Salesforce Agentforce Developer-4

We are seeking an experienced Salesforce Agentforce Developer with 12+ years of overall Salesforce development experience and strong hands-on expertise in Agentforce, Salesforce AI, Apex, LWC, Flow, integrations, and Data Cloud.

The ideal candidate will be responsible for developing and implementing enterprise Salesforce solutions with a strong focus on AI-powered automation, Agentforce Agents, conversational experiences, and Salesforce CRM integrations., * Design, develop, configure, and implement Salesforce solutions using Agentforce and Salesforce AI.

• Build and configure Agentforce AI Agents based on business requirements.
• Configure Agentforce Topics, Actions, Instructions, and Agent behavior.
• Develop custom Salesforce functionality using Apex, LWC, SOQL/SOSL, and Flow.
• Implement AI-driven automation and conversational experiences.
• Work with Prompt Builder, Prompt Templates, grounding, RAG, and Generative AI.
• Integrate Salesforce with enterprise applications using REST/SOAP APIs, MuleSoft, Platform Events, and other integration technologies.
• Work with Salesforce Data Cloud and enterprise data sources to provide context and grounding for AI Agents.
• Develop scalable Apex classes, triggers, and asynchronous processes.
• Support Salesforce deployments using Salesforce DX, Git, CI/CD, and deployment tools.
• Troubleshoot production issues and provide technical support.
• Collaborate with Architects, Administrators, Business Analysts, QA teams, and business stakeholders.
• Follow Salesforce best practices for security, performance, scalability, and maintainability.
• Create technical documentation and solution/deployment documentation.

• 12+ years of Salesforce development experience.
• Strong hands-on experience with Salesforce Agentforce.
• Experience designing and implementing AI-powered Salesforce Agents.
• Strong knowledge of Agentforce Topics, Actions, Instructions, and Agent configuration.
• Hands-on experience with Prompt Builder and Prompt Templates.
• Strong expertise in Apex, Apex Triggers, Batch Apex, Queueable Apex, Future Methods, and asynchronous processing.
• Strong experience with Lightning Web Components (LWC).
• Strong knowledge of Salesforce Flow and automation.
• Excellent knowledge of SOQL and SOSL.
• Experience with Salesforce REST/SOAP APIs and third-party integrations.
• Knowledge of Salesforce Data Cloud and CRM/AI data integration.
• Strong understanding of Salesforce security, including Profiles, Permission Sets, Roles, Sharing Rules, CRUD/FLS, and Object/Field-Level Security.
• Experience with Salesforce DX, Git, CI/CD, and deployment processes.
• Strong understanding of Sales Cloud and/or Service Cloud.
• Experience working in Agile/Scrum environments.

Preferred Skills

• Salesforce Agentforce certification or Salesforce AI-related certification.
• Salesforce AI Associate certification.
• Hands-on experience with Data Cloud.
• Experience with Einstein AI / Salesforce AI capabilities.
• Experience with MuleSoft and enterprise integrations.
• Knowledge of Platform Events and Change Data Capture (CDC).
• Experience with event-driven architecture.
• Knowledge of Generative AI, LLMs, Prompt Engineering, RAG, grounding, and AI governance.
• Experience with Service Cloud, Omni-Channel, or Digital Engagement.
• Experience working on large-scale enterprise Salesforce implementations.