Sr. Servicenow Developer

• Extensive ServiceNow technical experience supporting large, complex environments and extensive technology administration experience appropriate for supporting large, complex environments

• Ability to support operations of large ServiceNow implementation
• Cursory knowledge of many applications on the platform
• Understanding of CSDM
• Ability to script
• Ability to identify and troubleshoot issues related to platform health and performance
• Ability to maintain complex foundational data sources (Users, CIs, Locations, etc.)
• Understanding and strong adherence to change and release policy and best practices

• Assist in designing governance and administration standards for many product teams Roles & Responsibilities

• Experience in scripting (background, script include, client, UI Actions, etc.)
• Experience in configuration (System and Application properties, ACLs, etc.)
• Experience with creating and maintaining integrations including REST, SOAP, and Scripted REST web services
• Proficiency in all phases of the Application Development Lifecycle

• Strong written and verbal communication skills relevant to collaborating with technical and functional stakeholders

• Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.

• Experience in customizing Service Portal widgets & pages.

• ServiceNow experience with ITBM module (Project Portfolio Management, Release Management, Demand Management, Financial Management, Resource Management, Agile Development, Test Management, etc.)

• Experience should include implementation of HRSD with Guided setup, configuration of Employee Service Center (ESC), Life-cycle Events (LE) for On-Boarding & Transitions, Activities, Services, and other key workflow components.

• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.

• Should have experience of leading team for implementing ITSM tools and continuous improvements
• Experience in the implementation, administration, maintenance and enhancements of ServiceNow
• Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks

• Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).

• Experience with Performance Analytics in creating Reports and Dashboards., BACHELOR OF COMPUTER SCIENCE

Salary Range: $110,000 - $140,000 per year TCS Employee Benefit and Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistanc e, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.