Desktop Support Specialist
Proteam Solutions
Columbus, OH, United States
7 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Apple Mac Systems
Network Troubleshooting
Laptops
Job description
Join a dynamic team at one of the best educational institutions in the country. This team is dedicated to providing exceptional computer support services. We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and support specialists. This role involves supporting both Windows and Mac OS platforms, ensuring seamless operation in a variety of environments.
Requirements
- 3+ years of experience in desktop support, with hands-on experience supporting laptops, PCs, and peripheral devices.
- Proficiency in supporting both Windows and Mac OS environments.
- Experience with audio/visual equipment used in teaching, meeting, and event spaces.
- Strong customer service and communication skills.
- Ability to work as part of a team and independently, taking initiative when necessary.
- Organized and systematic approach to managing information and documentation.
DESIRED SKILLS
- Experience with network troubleshooting
- Familiarity with classroom technology installations or educational environments
- Leadership capabilities in managing projects and assignments.
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Prepare application
- Draft this with your agent
- Open in Claude
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