INFORMATION TECHNOLOGY SUPERVISOR / EMERGENCY APPOINTMENT HOMELESSNESS

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Supervisor vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Supervisor.

DEFINITION:

Supervises the activities of an Information Technology section within a departmental centralized information technology organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems., What will I do as an Information Technology Supervisor?

• Plans, coordinates, supervises and monitors activities of assigned staff involved in various projects, including status, scheduling, prioritizing, training and leading work of implementation teams on related projects.
• Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination
• Analyzes, estimates and assigns staff and resources for projects, including technical and support personnel, consultants and equipment.
• Assists in establishing and monitoring program priorities, objectives and procedures, determining area objectives, targets of service and resource allocations.
• Assists in the development of changes in management plans for new projects, including business process assessment, training requirements and budget preparations and appropriate forms of communication.
• Reviews completed projects to assure compliance with established standards.
• Coordinates activities and computer systems requirements with departmental users to assure current technology needs are met.
• Provides guidance to staff in troubleshooting network communications, software and hardware problems, designing systems logic, debugging system program problems and assisting software vendors with problem resolutions.
• Meets with departmental management to introduce and explain systems improvement concepts and to obtain concurrence with recommended problem solutions.
• Assists management on long-range systems planning., You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
• To receive credit for your education, include a legible copy of all relevant official documents, including your diploma, transcript, or letter/certificate from an accredited institution or email it to HRExams@ph.lacounty.gov within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf
• Official Transcript is a transcript that bears the college seal and states “official and/or copy” issued by the schools registrar office. A printout of the transcript from the schools website is NOT considered official and may result in your application being incomplete and rejected.
• We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
• Lead capacity is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed.

Supervisory capacity is defined as experience providing direct administrative and technical supervision to include planning, assigning, and reviewing work of staff, evaluating employee performance, approving leaves of absence, counseling and recommending discipline.

• You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

DESIRABLE QUALIFICATION:

• Experience directly supporting IT equipment provisioning and configuration., The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be as specific as possible and include all information as requested. Please do not use “see resume and application”, for this is not acceptable and credit will not be given. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.
• Yes, I understand the above information

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This position works to support the Countys response to the homelessness emergency.

• Yes, I understand and am willing to perform all necessary work duties., Do you have a Bachelors degree* from an accredited college or university in Computer Science, Information Systems, or a closely related field?
• To receive credit for your education, include a legible copy of all relevant official documents, including your diploma, transcript, or letter/certificate from an accredited institution or email it to HRExams@ph.lacounty.gov within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf

Official Transcript is a transcript that bears the college seal and states “official and/or copy” issued by the schools registrar office. A printout of the transcript from the schools website is NOT considered official and may result in your application being incomplete and rejected.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

• Yes, I have attached a copy of all relevant official documents, including my diploma, transcript, or letter/certificate from an accredited institution with my application.
• Yes, I will email a copy of all relevant official documents, including my diploma, transcript, or letter/certificate from an accredited institution within seven (7) calendar days of my application submission to hrexams@ph.lacounty.gov.
• No, I do not possess a Bachelors degree in Computer Science, Information Systems, or a closely related field., Please describe in detail your experience directly supporting IT equipment provisioning and configuration.

Management of Information Systems/Technology (MIS), Homeless Services, Emergency Management, Psychiatry and Mental Health, Homeless Services, Problem Solving Skills, Management of Information Systems/Technology (MIS), Public Health, Emergency Management, Performance Analysis, OPTION I: A Bachelors degree* from an accredited college or university in Computer Science, Information Systems, or a closely related field.

• AND -

Four (4) years of recent, full-time, paid experience in design, development, implementation, operation and maintenance of information systems, one (1) year of which must have been in a lead* or supervisory capacity.

OPTION II: One (1) year at the level* of Senior Application Developer, Senior Network Systems Administrator, Senior Operating Systems Analyst or Senior Information Systems Analyst.

Experience must have been in a lead* capacity.

OPTION III: Five (5) years of recent, full-time paid experience in design, development, implementation, operation and maintenance of information systems, two (2) years of which must have been in a lead* or supervisory capacity.

Recent, full-time, paid experience is considered experience within the last five (5) years.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved., * OPTION I: A Bachelors degree from an accredited college or university in Computer Science, Information Systems, or a closely related field. - AND - Four (4) years of recent, full-time, paid experience in design, development, implementation, operation and maintenance of information systems, one (1) year of which must have been in a lead or supervisory capacity.

• OPTION II: One (1) year at the level of Senior Application Developer, Senior Network Systems Administrator, Senior Operating Systems Analyst or Senior Information Systems Analyst. Experience must have been in a lead capacity.
• OPTION III: Five (5) years of recent, full-time paid experience in design, development, implementation, operation and maintenance of information systems, two (2) years of which must have been in a lead* or supervisory capacity., Please describe in detail your recent, full-time, paid experience in design, development, implementation, operation and maintenance of information systems, one (1) year of which must have been in a lead* or supervisory capacity., Please describe in detail your experience at the level of Senior Application Developer, Senior Network Systems Administrator, Senior Operating Systems Analyst or Senior Information Systems Analyst. Experience must have been in a lead capacity., Please describe in detail your recent, full-time paid experience in design, development, implementation, operation and maintenance of information systems, two (2) years of which must have been in a lead* or supervisory capacity.